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Dufry

Chili's Host/Hostess

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Career Development

Job Description

HMSHost is a leading global provider of dining and retail services for travelers at airports and other travel venues. With a commitment to quality, customer satisfaction, and operational excellence, HMSHost operates a diverse portfolio of well-known brands and concepts aimed at delivering exceptional guest experiences. The company is dedicated to creating welcoming environments where every traveler can enjoy quality food and beverages while on the move. At the Minneapolis Airport, HMSHost manages various food and beverage establishments, serving a large and diverse customer base including domestic and international travelers.

The role of Host/Hostess at the Minneapolis Airport is an inte... Show More

Job Requirements

  • Ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • Customer service and cash handling experience preferred
  • Excellent organization skills
  • Ability to read and interpret restaurant's seating chart
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

Job Qualifications

  • Customer service experience preferred
  • Cash handling experience preferred
  • Excellent organization skills
  • Ability to read and interpret restaurant’s seating chart
  • Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Ability to converse comfortably with customers

Job Duties

  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
  • Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
  • Maintains and updates restaurant seating charts
  • Proper set up and maintenance of the dining room areas before serving
  • Assists with maintaining sufficient stock of roll up silverware for the incoming shift
  • Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
  • Oversees the delivery and servicing of food and beverages
  • Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
  • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
  • Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
  • Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
  • Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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