Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,736.00 - $63,219.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
HMSHost Corporation is a leading provider of food and beverage services in travel venues worldwide, including airports, highways, and stadiums. Rooted in the commitment to exceptional customer experiences and operational excellence, HMSHost operates a diverse portfolio of restaurants and dining concepts designed to meet the needs of travelers and guests. The company is known for its innovative approach to hospitality, dedication to quality, and focus on employee growth and inclusion, making it one of the premier employers in the food service industry.
The role of the Assistant General Manager (AGM) at HMSHost is vital in ensuring the smooth and efficie... Show More
The role of the Assistant General Manager (AGM) at HMSHost is vital in ensuring the smooth and efficie... Show More
Job Requirements
- Ability to work shifts during various operating days and hours including opening, busy day parts, and closing
- Knowledge of federal, state, and local sanitary, safety, and health standards
- Compliance with HACCP procedures and protocols
- Experience with cash handling and customer service
- Supervisory experience in restaurant or food service
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and resolve conflicts
- Capability to enforce health and safety guidelines
Job Qualifications
- Minimum of 6 years experience in food and beverage service, cash handling, and customer service
- Minimum of 4 years supervisory or lead experience in casual dine or production kitchen
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents
- Comfortable conversing with customers
- Knowledge of federal, state, and local sanitary, safety, and health standards
- Familiarity with HACCP standards
- Strong leadership and communication skills
- Ability to manage diverse teams
- Skilled in scheduling and operational management
Job Duties
- Complete opening, daily, and closing procedures/checklists according to company policies and procedures
- Assist the General Manager/F&B Multi Unit Manager I by supervising day-to-day activities of associates within individual or multiple restaurants or points-of-sale
- Interview job candidates and make hiring, termination, advancement, and promotion decisions for associates
- Promote HMSHost as an employer of choice within the local community
- Read and understand financial and operational data and assign associates to meet unit objectives
- Manage day-to-day activities of restaurant associates
- Ensure compliance with company diversity and inclusion philosophy within the restaurant
- Use judgment to resolve customer and associate questions and issues, escalating complex matters as needed
- Ensure adherence to adult beverage policies and train staff accordingly
- Prepare and manage work schedules and ensure shift coverage
- Monitor associate rest breaks and meal periods
- Maintain clean, stocked, and visually appealing display areas
- Oversee equipment maintenance and operation
- Operate cash register and adhere to cash handling security protocols
- Monitor safety and wellness compliance and report concerns
- Perform Health and Safety activities per Manager's Guide
- Place orders, receive goods, and process invoices
- Maintain updated contact information for all restaurant associates
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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