Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $84,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) plan with Company Match
Employee stock purchase plan
accrued paid time off
Life insurance
Group disability insurance
Paid parental leave
Job Description
Gaylord Opryland Resort & Convention Center is a premier hospitality establishment located in Nashville, Tennessee. As part of the prestigious Marriott International portfolio, Gaylord Hotels are renowned for their vast meeting spaces, exceptional guest experiences, and unparalleled service quality. This full-service resort destination combines the luxury and amenities of a high-end hotel with the dynamic offerings of a convention center, making it a sought-after venue for both leisure and business travelers. With its commitment to fostering a diverse and inclusive workplace, Gaylord Hotels emphasize the importance of creativity, entrepreneurship, and heartfelt service among their team members, known as STARs. Employees... Show More
Job Requirements
- High school diploma or GED
- Minimum 4 years experience in procurement, food and beverage, culinary or related area or 2-year degree in related field with minimum 2 years experience
- Ability to manage kitchen utility operations and staff
- Strong leadership and communication skills
- Knowledge of sanitation and safety standards
- Experience with inventory control and loss prevention
- Capability to recruit, train, and supervise employees
- Ability to maintain compliance with company policies and applicable laws
- Capability to handle employee performance and disciplinary procedures
- Ability to ensure customer satisfaction and service quality
- Must work full time at Gaylord Opryland Resort & Convention Center
- Eligible for bonus participation
Job Qualifications
- High school diploma or GED with 4 years of relevant experience or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field with 2 years of relevant experience
- Proven leadership and management experience in food and beverage or culinary operations
- Strong interpersonal and communication skills
- Ability to lead, influence, and motivate a team
- Knowledge of inventory management and loss prevention
- Understanding of food handling, sanitation, and safety regulations
- Experience in scheduling and supervising a team
- Ability to manage budgets and control expenses
- Proficiency in conducting performance evaluations and disciplinary actions
- Commitment to delivering exceptional customer service
- Capability to foster a positive and collaborative work environment
- Ability to handle multiple responsibilities effectively
Job Duties
- Manage daily kitchen utility operations including dish room, cleaning, banquet plating, and food running
- Supervise kitchen employees not involved in cooking such as dishwashers and helpers
- Order and manage supplies, ensuring staff have necessary equipment, tools, and uniforms
- Schedule work, events, and activities
- Monitor inventory of china, glass, silver, food, equipment, and smallware
- Inspect supplies and work areas for efficiency and compliance
- Investigate employee accidents and enforce loss prevention policies
- Ensure proper use and cleaning of equipment and dish room machinery
- Maintain compliance with food handling, sanitation, and safety standards
- Communicate relevant information promptly with executives and peers
- Lead, influence, and encourage kitchen staff demonstrating integrity and sound decision-making
- Provide leadership and direction to align departmental goals effectively
- Maintain employee productivity and serve as a role model
- Achieve performance, budget, and team goals
- Celebrate successes and build mutual trust and cooperation
- Communicate and enforce performance expectations
- Recruit, interview, hire, train, and promote employees
- Provide performance feedback and manage disciplinary procedures
- Participate in employee safety training and progressive discipline
- Ensure fair administration of property policies
- Strive to continuously improve service quality and guest satisfaction
- Attend meetings to improve service quality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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