Delaware North

Chief Operating Officer, Patina Group

Los Angeles, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $219,300.00 - $301,500.00
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Work Schedule

Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North's Patina Group is a renowned leader in the premium restaurant and catering industry, managing food service operations at iconic venues such as Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera. As part of Delaware North, a family-owned company with over 100 years of history, Patina Group embodies a legacy of excellence and innovation in hospitality. This group has recently been recognized as one of America’s Top 25 restaurant groups by Nation’s Restaurant News, underscoring its commitment to providing exceptional culinary experiences. Delaware North's global presence spans iconic sports arenas,... Show More

Job Requirements

  • Bachelor’s degree in business, hospitality, or related field
  • 15+ years of progressive leadership experience in premium dining and hospitality
  • Proven leadership of multi-unit, multi-city operations with P and L responsibility
  • Strong expertise in culinary operations and brand elevation
  • Ability to travel approximately 50%
  • Excellent communication and people management skills

Job Qualifications

  • Bachelor’s degree in business, hospitality, or related field
  • MBA preferred
  • 15+ years of experience in progressive leadership roles within premium dining, resorts, and high-touch hospitality
  • Proven success leading multi-unit, multi-city operations with full P and L accountability
  • Expertise with culinary operations, menu innovation, and elevating brand experiences
  • Strong partner management skills at complex venues or destination properties
  • Demonstrated ability to lead change and enhance performance through people, analytics, and innovation
  • A confident communicator who inspires teams and models hospitality leadership

Job Duties

  • Oversee day-to-day performance across four regions by developing and coaching regional teams
  • Implement consistent standards in service, culinary execution, safety, and brand presentation
  • Partner closely with culinary leadership to advance menu innovation, chef-driven programs, and guest-facing concepts
  • Support openings, launches, refreshes, special events, and experience enhancements
  • Cultivate trusted relationships with venue and destination partners including Disney and cultural institutions
  • Own operational P and L performance including forecasting, labor management, food costs, and cost controls
  • Build strong leadership pipelines by coaching regional leaders and advancing succession plans
  • Champion a culture of engagement, recognition, and service leadership
  • Embrace new technology, operational approaches, and guest-insight tools to accelerate service improvement and anticipate market shifts

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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