Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $219,300.00 - $301,500.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Annual bonus
Paid vacation
Paid parental leave
Tuition Reimbursement
Employee Discounts
Job Description
Delaware North is a globally recognized hospitality and food service company with a rich history spanning over 100 years. As a family-owned and operated enterprise, Delaware North has built a legacy of delivering exceptional guest experiences through its diverse portfolio of services, including premium restaurants, catering, and venue management. The company operates in iconic locations such as national parks, sports arenas, casinos, and renowned cultural institutions. Their Patina Group, a leader in the premium segment of the restaurant and catering industry, manages esteemed dining establishments and food service operations at landmark venues including Lincoln Center, Walt Disney World, Disneyland, the... Show More
Job Requirements
- Bachelor's degree in business, hospitality, or related field
- 15+ years of progressive leadership experience in premium dining and hospitality
- Proven multi-unit and multi-city operational leadership
- Full P&L accountability
- Expertise in culinary operations and menu innovation
- Strong relationship management with venue partners
- Ability to lead transformational change
- Effective communication and leadership skills
- Willingness to travel up to 50%
Job Qualifications
- Bachelor's degree in business, hospitality, or related field
- MBA preferred
- 15+ years of experience in progressive leadership roles within premium dining, resorts, and high-touch hospitality
- Proven success leading multi-unit, multi-city operations with full P&L accountability
- Expertise with culinary operations, menu innovation, and elevating brand experiences
- Strong partner management skills at complex venues or destination properties
- Demonstrated ability to lead change and enhance performance through people, analytics, and innovation
- A confident communicator who inspires teams and models hospitality leadership
- Ability to travel approximately 50% to support regions and partners
Job Duties
- Oversee day-to-day performance across four regions by developing and coaching Regional Teams
- Implement consistent standards in service, culinary execution, safety, and brand presentation
- Ensure Patina delivers a premium dining experience in every restaurant, every time
- Partner closely with Culinary leadership to advance menu innovation, chef-driven programs, and guest-facing concepts
- Support openings, launches, refreshes, special events and experience enhancements
- Cultivate trusted relationships with venue and destination partners including Disney, cultural institutions, and landmark properties
- Own operational P&L performance, lead forecasting, labor management, food costs and cost controls
- Build strong leadership pipelines by coaching regional leaders, advancing succession plans, and creating career mobility
- Champion a culture of engagement, recognition, and service leadership that attracts and retains top talent
- Embrace new technology, operational approaches, and guest-insight tools to accelerate service improvement and anticipate market shifts
- Sponsor pilots and scale successful ideas across the organization
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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