Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Professional Development
performance bonuses
Travel opportunities
Employee wellness programs
Job Description
Beemok Hospitality Collection (BHC) is a distinguished luxury hospitality company headquartered in Charleston, South Carolina, known for its commitment to delivering authentic and world-class guest experiences. BHC encompasses a diverse portfolio that includes luxury hotels, premier restaurants, exclusive clubs, and parks. Each property and venture under the BHC umbrella reflects a dedication to Charleston-rooted hospitality infused with modern luxury. The company's ethos centers around elevating every guest interaction with personalized, anticipatory service, setting a benchmark in the luxury hospitality industry. BHC is recognized for fostering a culture of excellence, integrity, and genuine hospitality across all its operations, making it a... Show More
Job Requirements
- Minimum of 15 years of progressive leadership experience in luxury hospitality operations
- At least 7 years in senior executive or multi-property roles
- Proven success managing large-scale hospitality portfolios
- Deep understanding of Forbes Five-Star standards
- Bachelor’s degree or equivalent experience
- Demonstrated ability to lead organizational transformation
- Exceptional financial acumen
- Strong leadership and communication skills
- Expertise in operational technology platforms
- Flexibility to travel frequently
- Ability to work non-traditional hours
- Ability to travel regularly and move throughout diverse hospitality environments
- Capacity to stand, walk, and conduct on-site inspections for extended periods
- Occasional lifting and carrying of items up to 25 pounds
- Adequate vision, hearing, and mobility to lead operations and ensure safety standards
- Ability to adapt to varying environmental conditions across multiple properties
Job Qualifications
- Minimum of 15 years of progressive leadership experience in luxury hospitality operations, including at least 7 years in senior executive or multi-property roles
- Proven success managing large-scale, multi-entity hospitality portfolios with strong financial performance and guest satisfaction outcomes
- Deep understanding of Forbes Five-Star standards and operational excellence frameworks
- Bachelor’s degree or equivalent experience required
- Demonstrated ability to lead organizational transformation and growth while maintaining cultural integrity
- Exceptional financial acumen, with the ability to balance strategic investment and operational profitability
- Strong leadership, interpersonal, and communication skills, with the ability to inspire and influence at all levels
- Expertise in operational technology platforms (PMS, POS, CRM) and data-driven decision-making
- Flexibility to travel frequently across BHC properties and work non-traditional hours as needed
Job Duties
- Develop and implement operational strategies that enhance service quality, operational efficiency, and profitability across all BHC entities
- Partner closely with the President, Managing Directors, and property leadership teams to execute both short- and long-term business objectives
- Champion the company’s mission, vision, and values, ensuring that every property reflects BHC’s brand promise of authentic, elevated hospitality
- Drive organizational alignment, foster collaboration, and consistent standards across all hotels, clubs, parks, and food & beverage operations
- Oversee performance management for all property-level Managing Directors and operational leaders, ensuring accountability to BHC performance standards
- Establish and maintain the highest levels of service and operational quality, ensuring Forbes Five-Star standards are achieved and sustained
- Review operational performance metrics, guest feedback, and service audits across entities to identify opportunities for improvement and innovation
- Lead efforts to create distinctive, memorable guest experiences that are authentic to each property’s identity while maintaining BHC’s overall brand excellence
- Serve as a visible and approachable executive presence across all BHC properties, engaging directly with guests, colleagues, and key partners
- Ensure that operational initiatives are aligned with the company’s commitment to personalized, anticipatory service
- Oversee all operational budgets and financial performance across BHC entities, ensuring profitability targets are achieved while maintaining the highest standards of service
- Analyze financial reports to identify trends, variances, and opportunities for revenue growth and cost optimization
- Collaborate with Finance, Development, and Strategy teams to align capital planning and operational investments with business objectives
- Ensure each property operates within approved budgets while maintaining flexibility to adapt to market dynamics
- Drive continuous improvement in forecasting, expense management, and operational ROI
- Ensure compliance with all legal, regulatory, and brand standards across all properties
- Oversee operational risk management, health and safety compliance, and crisis preparedness across the portfolio
- Partner with property leaders and external consultants to ensure operational readiness and risk mitigation
- Maintain awareness of industry trends, regulatory changes, and competitive benchmarks to proactively position BHC for success
- Foster a performance-driven culture of empowerment, accountability, and continuous improvement throughout all levels of the organization
- Lead, mentor, and develop senior operational leaders, ensuring succession planning and leadership pipeline strength across the company
- Promote cross-property collaboration, best-practice sharing, and team alignment
- Champion BHC’s values of excellence, integrity, and genuine hospitality, ensuring they are embedded in every guest and team member interaction
- Work closely with departments such as Sales & Marketing, Human Resources, Finance, and Development to ensure cohesive business execution
- Partner with the Brand and Marketing teams to ensure that operational delivery consistently supports brand storytelling and positioning
- Support strategic partnerships, owner relations, and key business initiatives to strengthen BHC’s market leadership
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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