Job Overview
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Grand Sierra Resort is a renowned hospitality establishment that offers a vibrant and dynamic environment where guests experience exceptional service and memorable stays. Known for its commitment to quality and guest satisfaction, the resort combines a variety of amenities including lodging, dining, and entertainment to create a comprehensive destination for travelers and locals alike. As a leading hotel and casino resort, it emphasizes professionalism, attention to detail, and a welcoming atmosphere throughout its operations.
The role being offered is primarily focused on front-of-house operations within the resort's dining and guest services areas. This position is ideal for an ... Show More
The role being offered is primarily focused on front-of-house operations within the resort's dining and guest services areas. This position is ideal for an ... Show More
Job Requirements
- Minimum age of 16 years
- Ability to perform simple reading, math, and writing tasks
- Previous cashiering experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Good coordination and ability to follow instructions
- Capability to handle problem solving and make independent decisions
- Willingness to interact politely and tactfully with guests and team members
Job Qualifications
- Previous cashiering experience preferred
- Ability of simple reading, math, writing and task completion skills
- Coordination, supervising, following instructions, problem solving, independent judgment, and decision making skills
- Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
- Ability to deal with guests and team members in a tactful and respectful manner
- Minimum age of 16 years
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquires
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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