Job Overview
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
Grand Sierra Resort is a premier resort and casino destination known for its exceptional guest services, luxurious accommodations, and vibrant entertainment options. Located in the heart of Reno, Nevada, the resort offers a comprehensive range of amenities including fine dining restaurants, gaming floors, and event hosting facilities. The resort prides itself on delivering a memorable and seamless experience to all guests, making it a top choice for both leisure and business travelers. Committed to excellence, Grand Sierra Resort upholds a strong tradition of hospitality, innovative service, and community involvement. This dedication is reflected in the professional and courteous approach of... Show More
Job Requirements
- Minimum age of 16 years
- Ability to stand for long periods and frequently walk and balance
- Occasional bending
- Ability to occasionally lift/carry and push/pull up to 10 pounds
- Good vision abilities including distance, depth perception, field of vision, and color vision
- Ability to work flexible shifts including holidays, nights, and weekends
- Previous cashiering experience preferred or combination of education, training, or experience providing required skills
Job Qualifications
- Previous cashiering experience is preferred
- Ability of simple reading, math, writing and task completion skills
- Coordination skills
- Supervising skills
- Following instructions
- Problem solving ability
- Independent judgment
- Decision making skills
- Must be a minimum of 16 years of age
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquiries
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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