Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development
Work environment accommodations
team events
Health and safety protocols
Job Description
Grand Sierra Resort is a renowned hospitality establishment offering a diverse range of services including lodging, dining, entertainment, and event hosting. Situated in a vibrant location, Grand Sierra Resort is dedicated to providing exceptional guest experiences through attentive service, luxurious amenities, and a welcoming atmosphere. The resort prides itself on its commitment to guest satisfaction, safety, and operational excellence, making it a premier destination for both leisure and business travelers.
The role being offered is a part-time position focused primarily on guest services, particularly in managing the front-of-house operations such as greeting and seating guests, managing reservations and w... Show More
The role being offered is a part-time position focused primarily on guest services, particularly in managing the front-of-house operations such as greeting and seating guests, managing reservations and w... Show More
Job Requirements
- Must be a minimum of 16 years of age
- Previous cashiering experience is preferred or any combination of education, training, or experience that provides required knowledge, skills, and abilities
- Ability to read, write and perform simple math calculations
- Flexible to work all shifts including holidays, nights, and weekends
- Ability to stand for extended periods and occasionally lift/carry up to 10lbs
- Ability to communicate effectively and professionally
- Must comply with sanitation and safety regulations
- Able to handle cash and complete cashier paperwork accurately
Job Qualifications
- Previous cashiering experience is preferred
- Ability of simple reading, math, writing and task completion skills
- Coordination and supervising skills
- Problem solving ability
- Independent judgment and decision making skills
- Flexibility to work all shifts including holidays, nights, and weekends
- Must be a minimum of 16 years of age
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquiries
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter