Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Grand Sierra Resort is a premier destination known for its exceptional hospitality and vibrant atmosphere located in Reno, Nevada. The resort offers a wide range of amenities including luxurious accommodations, fine dining, gaming, and entertainment options, making it a favored spot for both leisure and business travelers. With a commitment to extraordinary guest service and a welcoming environment, the resort has established itself as a leader in the hospitality industry. Grand Sierra Resort prides itself on providing memorable experiences through attentive staff and high-quality facilities, aiming to exceed guest expectations at every turn.
The Front Desk Cashier role at... Show More
The Front Desk Cashier role at... Show More
Job Requirements
- Must be a minimum of 16 years of age
- Previous cashiering experience is preferred
- Ability to read, write and perform simple math
- Ability to follow instructions
- Ability to work flexible shifts including nights, weekends, and holidays
- Ability to stand and walk frequently during shifts
- Ability to lift, carry, push and pull up to 10 lbs
- Ability to perform repetitive hand motions and grasping
- Must have good vision including depth perception and color vision
Job Qualifications
- Previous cashiering experience is preferred
- Ability to deal with guests and team members in a tactful and respectful manner
- Ability to read, write and perform simple math
- Coordination and supervising skills
- Ability to follow instructions
- Problem solving skills
- Independent judgment and decision making
- Flexible to work shifts including holidays, nights, and weekends
- Must be a minimum of 16 years of age
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquires
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter