Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Paid training
Job Description
Chick-fil-A is a leading quick-service restaurant (QSR) chain known for its exceptional customer service, quality food, and strong community values. Operating more than 2,700 restaurants across the United States, Chick-fil-A has earned a reputation for its distinctive chicken sandwiches and a culture that emphasizes hospitality, integrity, and excellence in every location. The company continually strives to uphold high standards in food quality and service, while fostering a positive work environment for its employees. This commitment to excellence has made Chick-fil-A one of the most respected names in the fast-food industry, with a loyal customer base that appreciates both the great... Show More
Job Requirements
- high school diploma or equivalent
- at least 1 year of leadership experience in a restaurant environment preferably quick service
- proficiency in back-of-house kitchen roles
- strong communication and organizational skills
- ability to work under pressure and make quick decisions
- experience with inventory management and cost control
- commitment to company culture and values
- ability to work 40-50 hours per week
- availability for opening and closing shifts
Job Qualifications
- 1+ years of restaurant or kitchen leadership experience preferably in QSR
- ability to perform all back-of-house roles proficiently
- strong organizational, communication, and interpersonal skills
- ability to handle pressure, resolve problems quickly, and make decisions in a fast-paced environment
- experience in cost control, food inventory, and supplier management
- commitment to Chick-fil-A’s culture of service, excellence, and stewardship
- available to work 40-50 hours weekly
- available to open and close the restaurant once a week
Job Duties
- Hire, coach, and develop a high-caliber team of back-of-house employees
- handle all employment decisions related to the kitchen team including interviewing, onboarding, discipline, and termination
- foster a culture of excellence, collaboration, and accountability
- lead all aspects of food production and delivery in the back of the restaurant
- develop and implement systems to maximize efficiency, minimize waste, and produce food that meets Chick-fil-A’s highest quality, taste, and safety standards
- monitor and respond to taste of food scores and customer feedback to drive continual improvement
- take ownership of all food, paper, and related inventories
- implement controls to minimize waste, theft, and over-production
- manage food and paper cost to align with or outperform budgeted goals
- perform regular inventories, track usage, and adjust pars and orders to match production needs
- develop and execute training plans for all back-of-house team members
- provide ongoing feedback, mentoring, and performance reviews
- foster a culture of growth and opportunity within the team
- perform 1-on-1 meetings with the leadership team
- communicate effectively with the General Manager, Kitchen Director and other department heads
- provide insight into back-of-house operations to aid in decision making
- lead by example and motivate team members to pursue excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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