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Chick-fil-A

Chick-Fil-A Glenwood Place Director of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,000.00 - $52,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
performance-based bonuses
Leadership development
Career advancement opportunities
Paid Time Off
benefits
Leadership retreats

Job Description

Chick-Fil-A Glenwood Place, operated by III Myles Inc., is a premier fast-food restaurant located at 401 Bill Kennedy Way, Atlanta, GA. Since opening its doors in June 2016, this location has become an integral part of the local community, serving Chick-Fil-A's famous original chicken sandwich along with a variety of freshly prepared menu items. Chick-Fil-A, Inc., founded in 1967 by S. Truett Cathy, is a family-owned and privately held restaurant company that has grown to over 2,300 restaurants across 47 states and Washington, D.C. The brand is widely recognized for its commitment to customer service, quality food, and community involvement,... Show More

Job Requirements

  • Minimum of 5 years of multi-unit leadership or senior restaurant management experience
  • Proven ability to lead and develop large teams of 50+ employees
  • Demonstrated success in improving profitability, systems, and team performance
  • Exceptional communication, emotional intelligence, and decision-making skills
  • Strong alignment with Chick-Fil-A's values and servant leadership philosophy
  • Ability to work full-time with open availability including early mornings, late evenings, and weekends
  • Strong character, coachability, and accountability
  • Bachelor's degree in Business, Management, or related field preferred but not required

Job Qualifications

  • Minimum of 5 years of multi-unit leadership or senior restaurant management experience, Chick-fil-A experience preferred
  • Proven ability to lead and develop large teams of 50+ employees while maintaining operational excellence
  • Demonstrated success in improving profitability, systems, and team performance
  • Exceptional communication, emotional intelligence, and decision-making skills
  • Deep alignment with Chick-Fil-A's purpose, values, and servant leadership philosophy
  • Strong character and coachability, modeling humility, integrity, and accountability
  • Bachelor's degree in Business, Management, or related field preferred but not required if professional experience demonstrates equal capability

Job Duties

  • Execute and maintain Chick-Fil-A and III Myles Inc. standards in all areas of operations including food safety, guest experience, and speed of service
  • Lead a team of senior leaders, managers, and department heads through intentional coaching and accountability systems
  • Drive measurable performance in key metrics such as sales growth, labor efficiency, waste reduction, retention, and guest satisfaction
  • Develop future leaders through intentional training, consistent evaluation, and succession planning
  • Partner directly with the Operator to shape long-term strategic initiatives
  • Create a culture of excellence, ownership, and professionalism that reflects Chick-Fil-A's core values both inside and outside the restaurant
  • Manage financial performance and operational readiness with precision and consistency

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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