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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Access to healthcare benefits
Employee retirement plan
Team member scholarships
Sundays Off
Leadership development
Employee Meals
Positive work environment
Job Description
Chick-fil-A St. Clairsville is part of one of America s favorite and fastest-growing quick-service restaurant chains. Known across the country, Chick-fil-A has established itself as an industry leader in customer service and hospitality, consistently striving to provide an exceptional dining experience. This particular location is individually owned and operated, fostering a personal and community-focused atmosphere that prioritizes guests and employee satisfaction.
As a quick-service restaurant, Chick-fil-A St. Clairsville prides itself on delivering quality food with speed and courtesy. The restaurant's commitment to excellence is reflected in its team culture, which emphasizes respect, kindness, and a remarkable customer experience at every inte... Show More
As a quick-service restaurant, Chick-fil-A St. Clairsville prides itself on delivering quality food with speed and courtesy. The restaurant's commitment to excellence is reflected in its team culture, which emphasizes respect, kindness, and a remarkable customer experience at every inte... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to stand for extended periods
- Strong communication and interpersonal skills
- Ability to work daytime or evening shifts
- Positive attitude and willingness to learn
- Ability to manage multiple guest requests effectively
Job Qualifications
- Pleasant personality and happy disposition
- Trained or willing to be trained in Chick-fil-A's CORE4 and 2nd Mile service practices
- Ability to manage multiple guest requests
- Knowledge of Chick-fil-A food and service standards for presentation and taste
- Always dressed in appropriate team attire
Job Duties
- Ensure guests are promptly greeted upon entering the restaurant
- Ensure use of CORE4 and 2nd Mile Service in all guest interactions
- Anticipate guests needs such as assisting with children, reserving a table for guests, and assisting guests with all condiments and other items needed for their meal
- Provide guidance and instruction to guests during high volume times regarding queuing and ordering process including table delivery service
- Provide regular feedback to team leaders and managers on dining room conditions and customer concerns
- Confirm order accuracy and deliver meals to guests when possible along with necessary condiments
- Perform a table touch approximately 10 minutes after food delivery to offer beverage refresh and ensure guest satisfaction
- Check with each table as they finish their meal to offer beverage refills and remove waste
- Represent Chick-fil-A and the operator's values and thank guests before departure
- Assist dining room team members with cleaning tables and floors when guests leave
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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