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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $57,900.00 - $68,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Quarterly Bonus opportunities
Employee meal discounts
Professional development opportunities
Job Description
The Chick-fil-A restaurant located inside the Charleston International Airport is a part of the widely recognized Chick-fil-A brand, known for its commitment to quality food, exceptional customer service, and community engagement. Chick-fil-A is a leading company in the fast-food industry, specializing in chicken sandwiches and related menu items, and operates with a strong emphasis on hospitality and service culture. The airport location adds a dynamic layer of service and operational demands, serving a diverse and fast-paced clientele comprising travelers and airport personnel. This particular establishment prides itself on maintaining Chick-fil-A's high standards of cleanliness, food safety, speed of service, and... Show More
Job Requirements
- minimum of 5 years restaurant management experience
- experience in QSR, fast casual, or full-service restaurants
- familiarity with airport food and beverage operations is beneficial
- proficiency in POS and scheduling software
- knowledge of financial and labor analysis
- understanding of food safety and compliance standards
- strong leadership and team development skills
- excellent communication and conflict resolution abilities
Job Qualifications
- 5+ years of restaurant management experience required (QSR, fast casual, or full service)
- airport food & beverage experience is a plus
- proficiency with POS systems, inventory management platforms, and scheduling tools
- strong understanding of financial reporting, labor control, food cost management, and KPIs
- knowledge of food safety regulations and operational compliance requirements
- strong leadership presence with the ability to inspire and motivate teams
- excellent communication, decision-making, and conflict resolution skills
Job Duties
- ensure flawless execution of opening and closing procedures
- lead by example to deliver Chick-fil-A’s signature hospitality
- support shift leaders and hold them accountable to operational checklists, food safety procedures, and brand standards
- maintain a clean and safe environment in accordance with Chick-fil-A and airport requirements
- ensure speed-of-service, food quality, and hospitality standards are met consistently
- assist in workforce planning, scheduling, and daily staffing coverage
- interview, hire, train, coach, and discipline team members as needed
- foster a team climate that reflects Chick-fil-A’s values of hospitality, respect, integrity, and servant leadership
- champion diversity, equity, and inclusion
- promote recognition initiatives
- support full P&L oversight alongside the General Manager
- analyze financial and labor reports to identify opportunities for improvement
- minimize waste, control inventory, and ensure accurate ordering and receiving
- coordinate with vendors and ensure equipment is maintained and operational
- resolve complex guest and associate concerns with professionalism and empathy
- ensure compliance with federal, state, and local health and safety standards
- maintain airport, landlord, and contractual requirements including lease obligations
- utilize and train staff on restaurant management systems including POS, scheduling platforms, and inventory tools
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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