Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $33.00 - $65.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Profit sharing
travel benefits
leadership development programs
Job Description
JetBlue Airways is a leading American airline recognized for its commitment to redefining air travel through exceptional customer service, innovative practices, and a strong corporate culture. Founded in 1999 and headquartered in New York City, JetBlue has transformed the passenger experience by blending reliability with a human touch. It operates a comprehensive network covering North America, the Caribbean, and Latin America, serving millions of travelers annually. JetBlue is distinguished by its focus on safety, operational excellence, and inclusive, rewarding work environments that support professional growth within the aviation industry.
JetBlue is currently hiring Aviation Guest Experience Officers bas... Show More
JetBlue is currently hiring Aviation Guest Experience Officers bas... Show More
Job Requirements
- High school diploma or equivalent
- Willingness to complete paid training at JetBlue University in Orlando
- Ability to comply with FAA safety regulations
- Excellent communication skills
- Ability to display empathy and sound judgment
- Flexibility to work irregular hours including nights, weekends, and holidays
- Ability to pass background and security checks
Job Qualifications
- High school diploma or equivalent
- Demonstrated customer service experience
- Strong communication and interpersonal skills
- Ability to remain calm and make decisions under pressure
- Familiarity with aviation safety standards preferred
- Bilingual or multilingual abilities are an asset
- Willingness to undergo extensive training and certification
- Commitment to teamwork and collaboration
Job Duties
- Manage cabin experience strategy on each flight
- Uphold FAA and JetBlue safety standards
- Ensure all passenger interactions reflect brand values of reliability, innovation, and humanity
- Support guests and crew with real-time decision-making during all phases of flight
- Collaborate with inflight crew to deliver seamless service
- Participate in safety briefings and operational meetings
- Assist in crisis management and problem resolution
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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