Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,800.00 - $132,300.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional Development
meal discounts
Job Description
The establishment is a prestigious fine dining restaurant recognized for its commitment to delivering exemplary service and an unforgettable culinary experience. Renowned for its elegant atmosphere and high standards, the restaurant embodies sophistication and attention to detail in every aspect of its operation. This esteemed dining venue operates within a luxury hospitality environment, where excellence is expected not only in food preparation and presentation but also in guest relations and professional management. The restaurant has built a solid reputation by offering a diverse menu featuring various gourmet dishes and an extensive selection of fine wines and beverages, adhering strictly to... Show More
Job Requirements
- high school graduate or equivalent vocational training certificate
- minimum 18 years of age to serve alcoholic beverages
- 3-5 years experience as an assistant restaurant manager/supervisor preferably in fine dining
- knowledge of various food service styles such as French service, Russian service and Butler style service
- fluency in English both verbal and written
- ability to provide legible communication
- compute basic arithmetic
- knowledge of food and beverage cost controls
- ability to perform job functions with attention to detail, speed and accuracy
- ability to prioritize and organize
- ability to be a clear thinker, remaining calm and resolving problems using good judgment
- ability to follow directions thoroughly
- ability to understand guests' service needs
- ability to work cohesively with associates as part of a team
- ability to work without direct supervision
- ability to maintain confidentiality of guest and associate information and pertinent hotel data
- ability to ascertain departmental training needs and provide training
- ability to direct performance of associates and follow up with corrections when needed
- ability to communicate with guests, management and co-workers in a courteous, empathetic and discreet manner
- ability to maintain regular and punctual attendance
- ability to adhere to grooming standards
- exemplify service excellence
- ability to comprehend p & l and budget reports and write commentary
Job Qualifications
- high school graduate or equivalent vocational training certificate, some college
- 3-5 years experience as an assistant restaurant manager/supervisor preferably in fine dining
- knowledge of various food service styles such as French service, Russian service and Butler style service
- fluency in English both verbal and written
- ability to provide legible communication
- compute basic arithmetic
- knowledge of food and beverage cost controls
- ability to prioritize and organize
- ability to remain calm and resolve problems using good judgment
- ability to follow directions thoroughly
- ability to work cohesively with associates as part of a team
- ability to work without direct supervision
- ability to maintain confidentiality of guest and associate information
- ability to ascertain departmental training needs and provide training
- ability to direct performance of associates and follow up with corrections
- ability to communicate courteously and discreetly with guests, management and co-workers
- ability to maintain regular and punctual attendance
- ability to adhere to grooming standards
- exemplify service excellence
- ability to comprehend P & L and budget reports and write commentary
Job Duties
- maintain complete knowledge of and comply with all departmental and hotel policies, service procedures and standards
- maintain standards in compliance with AAA, Mobil and Preferred
- maintain complete knowledge of correct maintenance and use of equipment
- use equipment only as intended
- anticipate and be aware of guests' needs, respond promptly and acknowledge all guests
- maintain positive guest relations at all times
- be familiar with all hotel services/features and local attractions to respond to guest inquiries accurately
- resolve guest complaints ensuring satisfaction
- monitor and maintain cleanliness, sanitation and organization of assigned work areas
- maintain complete knowledge of all liquor brands, beers and non-alcoholic selections
- maintain complete knowledge of wine/champagne characteristics and proper serving
- maintain complete knowledge of all menu items, preparation methods, ingredients and presentation
- maintain complete knowledge of dining room layout, table and seat assignments
- maintain compliance with state liquor regulations
- check and maintain proper supplies and cleanliness of storage areas
- establish par levels and complete requisitions for supplies
- review sales and resolve discrepancies
- meet with Chef to review daily specials
- review updates on house counts and arrivals
- prepare weekly work schedules and adjust as needed
- ensure all staff report to work as scheduled
- coordinate staff breaks
- assign work and side duties according to procedures
- monitor station assignments and side work compliance
- conduct pre-shift meetings and review daily business information
- inspect grooming and attire of staff
- ensure readiness of materials and equipment for service
- monitor staff performance and rectify deficiencies
- inspect table setups and restaurant environment
- ensure Host stand is clean and organized
- review reservation book and special requests
- manage menus and wine lists availability
- greet and escort guests to tables
- anticipate busy periods and organize accordingly
- monitor order status and deliver on time
- maintain cleanliness and working condition of equipment and supplies
- assist associates to ensure optimal service
- handle telephone according to service excellence
- manage reservations and cancellations
- operate POS system functions
- manage void checks and cashiering procedures
- ensure all closing duties are completed
- provide feedback and counsel associates
- promote a cooperative working climate
- respond promptly to pages
- prepare and submit payroll and tip records
- complete work order reports
- document departmental information
- complete all paperwork in accordance with standards
- review assignments with on-coming supervisor
- interact and receive guest feedback
- train and develop associates
- maintain certifications in ServSafe, TIPS Training and TRAC compliance
- prepare performance evaluations
- perform weekly cost analysis
- update wine lists and vintages
- complete and direct inventories
- conduct departmental meetings
- attend menu and wine tastings
- interview applicants
- expedite on floor or kitchen as needed
- complete departmental filing
- update POS menu changes
- order flowers from approved supplier
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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