Cheyenne, WY: Room Attendant - Travelodge/Penny's Diner

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Retirement Plan
Training and Development

Job Description

Avantic Lodging Enterprises is a reputable hospitality company dedicated to providing high-quality lodging experiences for guests through its portfolio of well-maintained hotel properties. Known for its commitment to guest satisfaction, cleanliness, and comfort, Avantic Lodging Enterprises strives to maintain top standards in hospitality management and customer service. The company operates multiple hotels that cater to a diverse clientele ranging from business travelers to vacation tourists, ensuring each guest enjoys a welcoming and pleasant stay. With an emphasis on a service-oriented culture and team collaboration, Avantic Lodging Enterprises fosters a work environment that supports employee growth, safety, and operational excellence.\n\nThe role... Show More

Job Requirements

  • High school diploma or equivalent
  • preferred experience in hotel or related field
  • strong attention to detail
  • effective communication skills both verbal and written
  • ability to convey information clearly
  • quick and accurate decision-making skills
  • ability to work in stressful, high-pressure conditions
  • ability to listen to and clarify concerns of coworkers and guests

Job Qualifications

  • High school diploma or equivalent preferred
  • experience in a hotel or related field preferred
  • strong attention to detail
  • effective verbal and written communication skills
  • ability to convey information and ideas clearly
  • ability to evaluate and select among alternative courses of action quickly and accurately
  • ability to work well in stressful, high-pressure situations
  • effective listening and clarifying skills to address concerns of coworkers and guests

Job Duties

  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • maintain regular attendance in compliance with Avantic Lodging Enterprises standards as required by scheduling
  • maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag
  • comply at all times with Avantic Lodging Enterprises standards and regulations
  • thoroughly clean and restock the required number of guest rooms per shift
  • complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • remove all trash and dirty linen from guest rooms
  • keep all hallways, public areas, and closets clean, neat and vacuumed
  • prepare housekeeping cleaning cart for next day’s use
  • clean room with the door closed unless otherwise requested by the guest
  • report all missing items from rooms to housekeeping supervisor or manager
  • report any maintenance repairs immediately to housekeeping supervisor or manager
  • handle items for lost and found according to standards
  • follow all procedures as outlined by the housekeeping manager
  • perform other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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