Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $16.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee assistance program
Job Description
Boyd Gaming Corporation is a leading casino entertainment company in the United States with a strong presence in the gaming jurisdictions in which it operates. Known for its commitment to excellence and innovation, Boyd Gaming has built a reputable legacy in the gaming and hospitality industry. The corporation focuses on maximizing value not only for its shareholders but also for its team members and the communities where it operates. Boyd Gaming’s business philosophy is rooted in continuous improvement and evolution, ensuring it remains at the forefront of the industry. With a broad portfolio of properties, Boyd Gaming offers outstanding entertainment... Show More
Job Requirements
- Must be 18 years or older
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality preferred
- Ability to communicate clearly with guests and team members
- Familiarity with POS systems and reservation software preferred
- Ability to maintain a neat and professional appearance
- Ability to work flexible hours including holidays and special events
- Certification or willingness to complete responsible alcohol service training
- Ability to perform physical job duties including standing and walking for extended periods
Job Qualifications
- Must be 18 years or older
- Demonstrated ability to effectively communicate with guests
- Demonstrated proper telephone etiquette
- Demonstrated ability to operate electronic reservation system and flow charts
- Ability to perform public relations and entertainment activities
- Good interpersonal skills and ability to work with a team
- Knowledge of health and safety regulations preferred
Job Duties
- Greet and seat guests according to guest preference and table availability
- Control guest flow and maintain reservation system
- Inform guests of restaurant specials and feature items
- Coordinate with servers and bus persons to provide high-quality guest service
- Assist in table maintenance and cleanliness when necessary
- Accurately collect payments for drink orders through POS system
- Maintain a well-groomed appearance in accordance with company standards
- Perform entertainment routines and participate in public relations activities
- Keep entry and host areas clean and organized
- Abide by all liquor regulations and responsible alcohol service requirements
- Observe health department regulations regarding food handling and cleanliness
- Participate in company training programs
- Perform opening, closing, and other side duties as assigned
- Report and account for tips accurately at shift end
- Handle difficult guest situations with professionalism and resilience
- Follow Standard Operating Procedures to ensure consistent service quality
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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