Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,310.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Professional development opportunities
Job Description
Courtyard by Marriott Long Beach Downtown is part of Marriott International, a globally recognized leader in the hospitality industry. Marriott International is dedicated to providing exceptional guest experiences through its diverse portfolio of brands. Courtyard, specifically designed with business travelers in mind, offers a balance of comfort and efficiency, emphasizing seamless service and modern amenities to meet the needs of a dynamic clientele. Located in the heart of Long Beach, California, this hotel plays a vital role in delivering exceptional hospitality services to both leisure and business travelers. The hotel is committed to fostering an inclusive and empowering work environment... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in guest services, front desk, housekeeping or related area
- Or 2-year degree from an accredited university in relevant field
- 2 years experience in guest services or related professional area
- Proven ability to lead and manage teams
- Strong customer service orientation
- Ability to handle multiple operational functions
- Effective communication skills
Job Qualifications
- High school diploma or GED with 4 years of related experience
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, or Business Administration with 2 years of related experience
- Proven leadership and team management skills
- Strong understanding of guest service and hospitality standards
- Ability to analyze financial and operational data
- Excellent communication and interpersonal skills
- Experience with employee training and development
Job Duties
- Assist in executing all hotel operations departments
- Manage staff across multiple departments
- Improve guest and employee satisfaction continuously
- Ensure adherence to standards and procedures
- Lead specific teams to meet property goals
- Address employee and guest concerns proactively
- Monitor and publish guest satisfaction results
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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