Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
work-life resources
401(k) retirement savings plan
Paid parental leave
Disability Coverage
Job Description
Aramark is a global leader in food, facilities, and uniform services with operations across 15 countries worldwide. Renowned for its commitment to service excellence, sustainability, and community engagement, Aramark strives to create enriching experiences not only for its customers but also for its employees. Rooted deeply in its mission, the company is dedicated to fostering a workplace environment where every employee can thrive, develop their careers, and contribute meaningfully to the communities they serve. As a diverse and inclusive employer, Aramark ensures equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender identity, pregnancy, disability,... Show More
Job Requirements
- College degree
- minimum 2 years onsite managerial experience in catering or related fields
- proficiency in MS Office applications
- effective communication skills in English
- strong customer service orientation
- ability to lead and manage a team during mealtime operations
- knowledge of catering standards and operational procedures
- capacity to conduct safety training and maintain workplace safety
- problem-solving skills and ability to work under pressure
- integrity and professionalism
- flexibility to adapt to operational needs
Job Qualifications
- College degree and above
- onsite managerial experience of at least 2 years in catering industry, work experience in large-scale property company, five-star hotel or customer service management is preferred
- familiar with the working procedure and standard in catering, coffee shop
- familiar with professional service system and operations
- proficient use of MS Office (Excel, Word, PowerPoint)
- certain ability in English
- customer service oriented
- good communicate with customers
- strong spirit of teamwork
- ability to work under pressure and deal with complicated problems
- be able to provide quick, effective, and creative solutions to problems
- effective capability of implementation, be flexible
- integrity and high sense of responsibilities, work enthusiasm, professional dedication
- drive for excellence
Job Duties
- Assist with account manager with the establish and organize the implementation of the ARAMARK Environmental Services program in accordance with ARAMARK standardized procedures
- to carry out the standardized ARAMARK work
- Manage the catering service routines during mealtime to ensure the smooth operations
- Make improvements in accordance with operation objectives
- Manage the crew scheduling, shifting and attendance to ensure full support and good service in mealtime
- Make on-going improvement of the working efficiency and service quality
- Conduct safety training to enhance safety awareness and provide a safe workplace
- Manage inventory, tools and materials and fix assets and keep tableware and environment safe and clean
- Keep good internal communication and collaboration, problem-solving oriented to ensure smooth operations
- Establish good communication with clients, meet or exceed clients/customers requirements
- Conduct trains to improve service skills and capabilities
- Make good working journals and handover checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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