Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, operating in 15 countries worldwide. Known for its commitment to service excellence, the company provides tailored solutions to clients across various industries including education, healthcare, business, and sports and leisure. Aramark values its employees and strives to create a supportive, inclusive, and empowering work environment where each individual can grow professionally and personally. The company emphasizes diversity, equity, and inclusion by providing equal employment opportunities for all, regardless of race, color, religion, gender, age, disability, or other protected characteristics. The company’s core mission is rooted in service... Show More
Job Requirements
- College's degree and above
- At least 2 years of onsite managerial experience in catering industry
- Experience in large-scale property company, five-star hotel or customer service management preferred
- Proficient in MS Office applications
- Ability to communicate in English
- Strong customer service orientation
- Excellent communication skills
- Ability to work under pressure
- Problem-solving skills
- Flexibility
- High integrity and responsibility
- Enthusiasm for work
- Professional dedication
- Commitment to excellence
Job Qualifications
- College's degree and above
- Onsite managerial experience of at least 2 years in catering industry, work experience in large-scale property company, five-star hotel or customer service management is preferred
- Familiar with the working procedure and standard in catering, coffee shop
- Familiar with professional service system and operations
- Proficient use of MS Office (Excel, Word, PowerPoint)
- Certain ability in English
- Customer service oriented
- Good communicate with customers
- Strong spirit of teamwork
- Ability to work under pressure and deal with complicated problems
- Be able to provide quick, effective, and creative solutions to problems
- Effective capability of implementation, be flexible
- Integrity and high sense of responsibilities, work enthusiasm, professional dedication
- Drive for excellence
Job Duties
- Assist with account manager with the establish and organize the implementation of the ARAMARK Environmental Services program in accordance with ARAMARK standardized procedures
- Manage the catering service routines during mealtime to ensure the smooth operations
- Make improvements in accordance with operation objectives
- Manage the crew scheduling, shifting and attendance to ensure full support and good service in mealtime
- Make on-going improvement of the working efficiency and service quality
- Conduct safety training to enhance safety awareness and provide a safe workplace
- Manage inventory, tools and materials and fix assets and
- Keep tableware and environment safe and clean
- Keep good internal communication and collaboration, problem-solving oriented to ensure smooth operations
- Establish good communication with clients, meet or exceed clients/customers requirements
- Conduct trains to improve service skills and capabilities
- Make good working journals and handover checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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