Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid parental leave
Disability Coverage
Paid Time Off
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day in 15 countries worldwide. Rooted deeply in service and united by a common purpose, Aramark strives to make a meaningful impact on its partners, communities, employees, and the environment. The company fosters an inclusive work culture where every employee is encouraged to grow professionally and personally, embracing diversity and equal opportunity. With a presence in various sectors including education, healthcare, business, sports, and leisure, Aramark offers its workforce a dynamic, engaging environment that champions professionalism, innovation, and a commitment to... Show More
Job Requirements
- College's degree and above
- At least 2 years of onsite managerial experience in catering industry or related fields
- Familiarity with catering service procedures and standards
- Knowledge of professional service systems and operations
- Proficient in MS Office applications
- Basic English communication skills
- Strong customer service orientation
- Excellent communication and teamwork skills
- Ability to work under pressure and solve complex problems
- High integrity and responsibility
- Enthusiasm and dedication towards professional work
Job Qualifications
- College's degree and above
- Onsite managerial experience of at least 2 years in catering industry, work experience in large-scale property company, five-star hotel or customer service management is preferred
- Familiar with the working procedure and standards in catering, coffee shop
- Familiar with professional service system and operations
- Proficient use of MS Office (Excel, Word, PowerPoint)
- Certain ability in English
- Customer service oriented
- Good communication with customers
- Strong spirit of teamwork
- Ability to work under pressure and deal with complicated problems
- Ability to provide quick, effective, and creative solutions to problems
- Effective capability of implementation
- Flexibility
- Integrity and high sense of responsibilities
- Work enthusiasm
- Professional dedication
- Drive for excellence
Job Duties
- Assist with account manager with the establishment and organization of the implementation of the ARAMARK Environmental Services program in accordance with ARAMARK standardized procedures
- Manage the catering service routines during mealtime to ensure smooth operations
- Manage crew scheduling, shifting and attendance to ensure full support and good service in mealtime
- Make ongoing improvements of working efficiency and service quality
- Conduct safety training to enhance safety awareness and provide a safe workplace
- Manage inventory, tools and materials and fixed assets
- Keep tableware and environment safe and clean
- Maintain good internal communication and collaboration, problem-solving oriented to ensure smooth operations
- Establish good communication with clients to meet or exceed client/customer requirements
- Conduct training to improve service skills and capabilities
- Maintain working journals and handover checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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