Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company managing over $15 billion in assets worldwide. With a portfolio comprising more than 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate has established itself as a leader in the hospitality sector for over 30 years. The company is recognized for its innovative approach, successfully guiding properties through all phases of the real estate cycle, from initial planning and development to recapitalization and disposition. Highgate's diverse array of properties includes bespoke lifestyle hotel brands, well-established legacy brands, and independent hotels and resorts. These properties are... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Ability to work flexible hours including weekends and holidays
- Strong verbal and written communication skills
- Reliable and punctual
- Ability to stand for extended periods
- Basic computer literacy
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Proficiency with hotel management software is a plus
- Positive attitude and team player mentality
Job Duties
- Provide exceptional guest service to ensure a memorable stay
- Assist with check-in and check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly and professionally
- Maintain cleanliness and organization of front desk and lobby areas
- Coordinate with housekeeping and maintenance teams to meet guest needs
- Process payments and manage billing accurately
- Support hotel operational functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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