Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,200.00 - $81,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Career Development
Job Description
Horseshoe Casino is the premier casino of the Mid-South, known for its exceptional gaming and entertainment experience. Since its inception, Horseshoe has held the number one position in the region, consistently providing what gamblers and guests desire. The casino features over 1300 slot and video poker machines, as well as the largest table games area in the South, catering to a wide range of gaming preferences. It boasts a 25-table World Series of Poker themed poker room complete with the WSOP lounge, and a sportsbook called The Book where guests can place bets on their favorite teams. Beyond gaming, Horseshoe... Show More
Job Requirements
- Ability to move in and around a casino floor
- ability to respond calmly to multiple customer demands in a fast-paced environment
- ability to bend, stoop, crouch, kneel, twist and balance
- ability to work at a desk when performing clerical functions
- ability to respond to visual and aural cues
- tolerance for areas containing secondary smoke
- ability to handle multiple functions simultaneously with strong organizational skills
- ability to operate computer, phones, copier, 10 key adding machine and typewriter
- manual dexterity for office equipment operation
Job Qualifications
- High school diploma or general education degree (GED)
- degree from a certified food service program, apprenticeship, culinary school, or equivalent
- ten years of food service experience in a high-volume fine dining food operation
- strong leadership and supervisory skills
- excellent organizational and multitasking abilities
- effective communication and interpersonal skills
- proficiency with computer and office equipment
- knowledge of food safety and sanitation standards
- ability to handle fast-paced work environment
- conflict resolution skills
- ability to promote teamwork and employee motivation
Job Duties
- Supervise and coordinate activities of chefs, cooks and other kitchen staff
- interview, hire and train employees
- plan, assign and direct work
- appraise performance and reward employees
- address complaints and resolve problems
- schedule staff to ensure peak efficiency, authorize overtime and manage labor costs
- enforce sanitation and cleanliness standards in kitchen and work areas
- monitor food preparation methods, portion sizes and presentation standards
- cook and carve meats and prepare dishes during rush periods and special events
- maintain time and payroll records for kitchen operations
- promote outstanding guest relations and enforce courtesy guidelines
- foster teamwork, employee morale, motivation and open communication
- develop employees as a role model and coach, articulate performance expectations
- provide recognition and rewards for superior performance
- improve and streamline department operations and policies
- resolve conflicts and inspire the team towards achieving vision
- coordinate with other departments for guest satisfaction and efficient operations
- participate in financial operating and capital planning
- uphold business objectives, ethics and values
- recommend disciplinary action when necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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