Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $71,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career Development
bonus eligibility
Job Description
The Ritz-Carlton Tysons Corner, located at 1700 Tysons Boulevard in McLean, Virginia, is a prestigious luxury hotel that is part of the globally recognized Marriott International portfolio. Known for setting the standard in luxury hospitality, The Ritz-Carlton prides itself on delivering exceptional guest experiences that leave a lasting impression. The hotel attracts top talent in the hospitality industry who are committed to excellence, creativity, and compassionate service, embodying The Ritz-Carlton's renowned 'Gold Standards'. These standards serve as the foundation for its culture and operational success, emphasizing employee promise, credo, and service values. At The Ritz-Carlton Tysons Corner, every associate is... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in the culinary, food and beverage, or related professional area
Job Qualifications
- High school diploma or GED
- 4 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in the culinary, food and beverage, or related professional area
Job Duties
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant
- supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures
- maintains food preparation handling and correct storage standards
- recognizes superior quality products, presentations and flavor
- plans and manages food quantities and plating requirements for the restaurant
- communicates production needs to key personnel
- assists in developing daily and seasonal menu items for the restaurant
- ensures compliance with all applicable laws and regulations
- follows proper handling and right temperature of all food products
- estimates daily restaurant production needs
- prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- checks the quality of raw and cooked food products to ensure that standards are met
- determines how food should be presented and creates decorative food displays
- supervises and coordinates activities of cooks and workers engaged in food preparation
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- leads shift teams while personally preparing food items and executing requests based on required specifications
- supervises and manages restaurant kitchen employees
- manages all day-to-day operations
- understands employee positions well enough to perform duties in employees' absence
- encourages and builds mutual trust, respect, and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- ensures and maintains the productivity level of employees
- ensures employees are cross-trained to support successful daily operations
- ensures employees understand expectations and parameters
- establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
- sets and supports achievement of kitchen goals including performance goals, budget goals, team goals
- develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work
- understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals
- effectively investigates, reports and follows-up on employee accidents
- knows and implements company safety standards
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- sets a positive example for guest relations
- emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
- empowers employees to provide excellent customer service
- handles guest problems and complaints
- interacts with guests to obtain feedback on product quality and service levels
- identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes
- manages employee progressive discipline procedures
- participates in the employee performance appraisal process, providing feedback as needed
- uses all available on the job training tools for employees
- assists as needed in the interviewing and hiring of employee team members with appropriate skills
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- analyzes information and evaluating results to choose the best solution and solve problems
- attends and participates in all pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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