Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Employee assistance program
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company recognized for its extensive global portfolio and leadership in the hospitality sector. With over $15 billion of assets under management and a network spanning more than 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate stands as a key player in the industry. Founded on 30 years of innovation and expertise, Highgate excels in guiding properties through every stage of the hotel lifecycle—from initial planning and development to recapitalization and disposition. The company is known for its ability to create and manage a diverse range... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of experience in a culinary leadership role in a hotel or resort
- Strong knowledge of food safety and sanitation standards
- Ability to work long hours and handle physical demands of the kitchen
- Excellent communication and interpersonal skills
- Effective leadership and team management abilities
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Commitment to maintaining high standards of food quality and customer service
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- At least 5 years of related progressive experience or a culinary graduate with at least 3 years of progressive experience in a hotel or related field
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
- Long hours sometimes required
- Medium work involving exerting up to 50 pounds of force occasionally
- Maintain a warm and friendly demeanor
- Effective verbal and written communication skills with all levels of employees and guests
- Ability to listen, understand, and clarify concerns raised by employees and guests
- Ability to multitask and prioritize departmental functions to meet deadlines
- Attend all hotel required meetings and trainings
- Participate in M.O.D. coverage as required
- Maintain regular attendance per Highgate standards
- Maintain high standards of personal appearance and grooming
- Comply with Highgate standards and regulations to encourage safe and efficient operations
- Maximize productivity, identify problem areas and assist in implementing solutions
- Effective problem handling including anticipating, preventing, identifying and solving issues
- Ability to understand and evaluate complex information and data
- Ability to maintain confidentiality of information
- Perform other duties as requested by management
Job Duties
- Work with other F&B managers and keep them informed of F&B issues as they arise
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- Coordinate and monitor all phases of loss prevention in kitchen areas
- Prepare and submit required reports in a timely manner
- Monitor quality of all food product and presentation
- Ensure preparation of required reports including wage progress, payroll, revenue, employee schedules, quarterly action plans
- Oversee all aspects of daily kitchen and food production operations including hot and cold food preparation
- Make cooks aware of daily forecasts and customer counts for adequate preparation
- Respond to guest complaints promptly
- Ensure compliance with SOPs and requisition procedures in all outlets
- Attend all required meetings
- Conduct staff performance reviews per Highgate standards
- Implement and monitor corporate promotions in outlets
- Enforce all local health department sanitation laws
- Collaborate with Executive Chef and Director of F&B to create and implement menus
- Design and oversee cafeteria rotating menu and operations
- Assess food portion size, visual appeal, taste, and temperature
- Check stations at shift end for proper food storage and sanitation
- Review and approve weekly payroll
- Check food purchases for quality and pricing
- Oversee daily activities such as food preparation, sanitation, inventory receiving, log-on and food cost reports
- Prepare daily food production sheets
- Cut meat, poultry, and seafood according to daily business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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