Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional Development
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company renowned for its innovative approach and dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. The company is rapidly expanding its footprint internationally with properties in Europe, Latin America, and the Caribbean. Highgate's impressive portfolio boasts an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues. This expansive portfolio is supported by a team of experienced hospitality leaders who provide unparalleled expertise throughout all stages of the hospitality property cycle, from planning and development to... Show More
Job Requirements
- At least high school diploma or equivalent
- Minimum of 3 years experience in a professional kitchen setting
- Culinary degree or certification preferred
- Strong leadership and team management skills
- Knowledge of health and safety regulations in food service
- Excellent organizational and multitasking abilities
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand for extended periods and lift up to 50 pounds
- Strong communication and interpersonal skills
- Ability to handle guest complaints professionally and promptly
- Commitment to quality and consistency in food production
- Ability to train and develop kitchen staff
- Familiarity with inventory and cost control procedures
Job Qualifications
- At least 5 years of related progressive experience or a culinary graduate with at least 3 years of progressive experience in a hotel or related field
- Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
- Ability to work long hours
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently to move objects
- Maintain a warm and friendly demeanor
- Effective verbal and written communication skills
- Ability to listen and clarify concerns raised by employees and guests
- Ability to multitask and prioritize departmental functions
- Friendly, courteous, and service-oriented attitude
- Attendance at all required meetings and trainings
- Ability to participate in M.O.D. coverage
- Regular attendance as required by scheduling
- High standards of personal appearance and grooming
- Compliance with Highgate Hotel standards and regulations
- Ability to identify problem areas and implement solutions
- Effective problem handling and anticipation
- Ability to understand and evaluate complex information
- Ability to maintain confidentiality
Job Duties
- Work with other F&B managers and keep them informed of F&B issues as they arise
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- Coordinate and monitor all phases of loss prevention in kitchen areas
- Prepare and submit required reports in a timely manner
- Monitor quality of all food product and presentation
- Ensure preparation of required reports including wage progress, payroll, revenue, employee schedules, quarterly action plans
- Oversee all aspects of daily kitchen and food production operations
- Make cooks aware of daily forecasts and customer counts
- Respond to guest complaints promptly
- Ensure compliance with SOPs and requisition procedures
- Attend all meetings as required
- Conduct staff performance reviews
- Implement and monitor corporate promotions
- Enforce local health department sanitation laws
- Collaborate with Executive Chef and Director of F&B on menu creation
- Design and oversee cafeteria operations
- Assess food portion size, visual appeal, taste, and temperature
- Check stations for food storage and sanitation
- Review and approve weekly payroll
- Monitor food purchases for quality and price
- Oversee daily activities including preparation, sanitation, inventories, logs, and reports
- Prepare daily food production sheets
- Cut meat, poultry, and seafood as needed
- Perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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