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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $125,000.00 - $130,000.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Various Employee Perks and Discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States and continues to grow rapidly. It has established a strong footprint with an impressive portfolio that blends full-service and focused hotels across major cities. Sonesta operates a diverse mix of owned, managed, and franchised properties, which makes its presence widespread and accessible. With over 1000 properties across eight countries, the company is dedicated to delivering exceptional hospitality experiences driven by the human side of service. Sonesta emphasizes passion, loyalty, and meaningful connections in its approach to guest service, consistently aiming to bring quality and value... Show More
Job Requirements
- High school graduate, some college or equivalent
- Bachelor’s degree preferred
- Minimum of five years of experience managing FOH Food and Beverage operations
- Minimum of eight years of experience managing BOH Food and Beverage operations
- Experience in several Food and Beverage departments
- Ability to obtain and maintain required licenses, certificates, and permits
- Experience with FOH operations and beverage management
- Experience in Hotel culinary and Banquet operations
- Ability to handle physical demands including lifting and moving up to 50 pounds occasionally
- Flexibility to work variable days including weekends and holidays
- Ability to work variable shifts including days, nights, and overnights
- Ability to work ten to twelve-hour shifts
- Must maintain high personal appearance and grooming standards
Job Qualifications
- High school graduate, some college or equivalent
- Bachelor’s degree preferred
- Minimum five years’ experience in management of FOH Food and Beverage operations
- Minimum eight years’ experience in management of BOH Food and Beverage operations
- Experience in several Food and Beverage departments required
- Experience in Hotel culinary and Banquet operations required
- Experience with FOH operations and beverage management a must
- Must be able to obtain and maintain required licenses, certificates, and permits
- Complete knowledge of Food and Beverage operations in an upscale property
- Ability to handle pressure in a fast-paced environment
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Expert knowledge of Food and Beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Ability to suggestively sell menu items, beverages, and wines
- Willingness to cook alongside BOH team
Job Duties
- Plan and direct all day-to-day functions of the Food and Beverage department and consistently meet and exceed established goals
- Implement all hotel and company policies
- Implement effective food and beverage and labor cost controls
- Establish prices and menus for each F&B outlet based on profitability and local competition
- Monitor competition, review service satisfaction scores, and make appropriate recommendations
- Assign and delegate tasks to managers of different F&B sub-departments to ensure profit objectives, service standards, food quality, safety, and cleanliness are met and exceeded
- Manage all service aspects of the Food and Beverage department
- Maintain a professional atmosphere throughout the Food and Beverage division
- Ensure all Sonesta safety and sanitation standards are adhered to, including local liquor and food safety regulations
- Maintain high standards of personal appearance and grooming
- Perform other duties and projects as requested by management
- Establish annual plan, monthly forecast, and marketing plan
- Follow up on capital budget and all repairs and maintenance related to Food and Beverage operations
- Direct and complete scheduled inventories
- Develop and implement weekly work schedules for all food and beverage outlets in accordance with staffing guidelines and adjust schedules to meet business demands
- Collaborate with Sales & Catering managers to develop attractive prices and menus based on profitability and local competition
- Monitor payroll ensuring meal breaks and accurate time-cards
- Manage operating budget and achieve all revenue and expense targets
- Develop and monitor food and beverage budget and forecasting
- Interview, hire, train, and promote Food and Beverage staff
- Provide constructive and consistent feedback and recommend disciplinary action when appropriate
- Coach and train Food and Beverage leadership team and hold them accountable for their performance
- Ensure all F&B employees receive proper training
- Manage performance evaluation process
- Ensure fair and equitable treatment of employees
- Provide coaching to improve knowledge, skills, and performance
- Establish and maintain open, collaborative relationships with direct reports and the entire F&B team
- Motivate employees to perform to their highest standard and establish a trusting environment
- Focus on the mission and well-being of the division, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire team to embrace and demonstrate Sonesta’s core values and guest service standards
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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