Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,600.00 - $74,700.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Coins
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Tuition Reimbursement
paid Volunteer Time Off
Job Description
Global Partners LP is a prominent energy company with over 90 years of experience providing essential energy solutions along the eastern seaboard and beyond. The company's integrated network encompasses a variety of business operations including Alltown Fresh, which offers a chef-led innovative food retail experience focused on delivering exceptional customer service. Global Partners is dedicated to supporting communities through charitable work and is actively investing in sustainable energy initiatives such as GlobalGLO. With a strong commitment to future growth and innovation, Global Partners strives to offer meaningful opportunities for career advancement to motivated employees who bring fresh ideas and enthusiasm.Show More
Job Requirements
- Ability to work well individually as well as in a team environment
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to work with little or no supervision
- Detail oriented and excellent organizational skills
- Ability to apply critical thinking skills in all situations
- Ability to apply root cause techniques to solve problems
- Ability to handle multiple projects simultaneously and independently
- Proven self-starter with demonstrated ability to make decisions
- Understanding of store finances and awareness of impact on business
- Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
- Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
- Must be able to lift and carry up to 50 lbs
- Excellent relationship building, interpersonal and leadership skills
- Ability to learn and utilize the store's technology
Job Qualifications
- High school diploma or GED equivalent preferred
- Leadership experience required, leadership experience in a food service environment preferred
- Availability to work all shifts, weekends, and holidays based on business needs
- Experience selecting, training, performance management of staff, sales building, scheduling and managing expenses
- Proven and consistently demonstrated skills in exceptional customer service, relationship building, effective communication, training
Job Duties
- Ensure a pleasant shopping experience for all customers
- Respond to guest complaints or inquiries
- Solicit customer feedback, input, and information through various communication vehicles
- React to the information and create a plan to consistently meet the expectations of all customers
- Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display
- Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives
- Execute food service efficiency and ensure planograms are utilized and followed
- Oversee the inventory and ordering of products and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities
- Analyze food service results and trends
- Prepare action plans to leverage the store's fresh food strengths and address areas of opportunity
- Execute all action plans
- Be an expert on all food service marketing programs, campaigns, strategies, and initiatives
- Educate all food service associates to be the same
- Execute the training, coaching and performance management of food service customer service associates
- Assist with all matters relating to food service associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management
- Recognize and reward associates
- Execute the corporate training plan for store staff and effectively conduct hands-on training to ensure associate proficiency
- Ensure execution of established safety, security, quality, and store operations policies, procedures and practices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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