Hy-Vee logo

Hy-Vee

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Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Career advancement opportunities
Team-oriented work environment

Job Description

Hy-Vee is a well-established grocery store chain known for its commitment to exceptional customer service and community involvement. With numerous locations across the Midwest, Hy-Vee has built a reputation for being a helpful and friendly place to shop, offering a wide range of grocery products, fresh produce, and household essentials. The company values its employees, referring to them as the true strength behind its success. Hy-Vee promises "a helpful smile in every aisle," reflecting the positive and welcoming atmosphere it strives to maintain for customers and staff alike. As a part of this dynamic and growing brand, Hy-Vee fosters a... Show More

Job Requirements

  • Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds constantly to move objects
  • must have vision capabilities including depth perception and color vision
  • able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
  • ready to work in fast-paced environment with temperature extremes and possible dampness exposure
  • willing to comply with equipment use safety procedures
  • employment contingent upon successful pre-employment drug screen

Job Qualifications

  • No education requirements
  • no prior experience required
  • ability to carry out detailed but uninvolved written or verbal instructions
  • ability to do arithmetic calculations involving fractions, decimals and percentages
  • ability to understand and follow verbal or demonstrated instructions
  • good communication skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • ability to work well with co-workers

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • makes an effort to learn customers’ names and to address them by name whenever possible
  • assists customers by escorting them to products, securing out of reach items, loading or unloading heavy items, taking notes of customer suggestions and enhancing the shopping experience
  • answers the telephone promptly and provides friendly service
  • works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • operates cash register accurately and scans product
  • redeems promotional coupons, food stamps, WIC checks, issues rain checks, conducts various payment transactions, counts back change and issues receipts
  • places merchandise in bags or boxes and assists courtesy personnel as needed
  • answers customer questions and concerns and follows up with appropriate personnel
  • understands and follows policies on sales of tobacco, liquor, and lottery tickets
  • ensures compliance with local, state, and federal guidelines regarding WIC and food stamps
  • stocks, faces, rotates merchandise, cleans shelves and ensures product availability
  • perceives surroundings for customer needs and store safety
  • communicates clearly on intercom or telephone system
  • reviews weekly store ad for price changes and sale items
  • keeps register area clean and reports improper cash levels
  • compares register totals with currency balance
  • gives cash refunds or issues credit memorandums for returns
  • practices proper sanitation and maintains personal hygiene and dress guidelines
  • adheres to company policies and reports to work on time
  • assists store management with displays and special promotions
  • knows code dates on perishables and can explain to customers
  • changes register tape and ribbons
  • assists in other store areas as needed
  • performs other job-related duties and special projects as required

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Job Qualifications

Experience

No experience required

Job Location

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