Company Logo or Photo

Hy-Vee, Inc.

checker

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Hy-Vee is a leading supermarket chain in the Midwest, renowned for its commitment to quality products and outstanding customer service. Established as a employee-owned company, Hy-Vee has grown over the decades to become a trusted name in retail grocery, known for its fresh food, extensive selection, and community-focused initiatives. The company fosters an inclusive work culture emphasizing teamwork, growth, and professionalism. Employees at Hy-Vee are dedicated to delivering a helpful smile in every aisle, supporting customers and each other to create a positive shopping experience every day.

The role of Checker at Hy-Vee is pivotal in maintaining the high... Show More

Job Requirements

  • Must be physically able to exert up to 50 pounds of force frequently
  • Must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Vision requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
  • Must be willing to work night and weekend shifts
  • Must be punctual and adhere to scheduled work times
  • Must follow company policies and store guidelines
  • Must maintain personal hygiene and dress code standards

Job Qualifications

  • No education or experience requirements
  • Good communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills including arithmetic calculations with fractions, decimals, and percentages
  • Ability to follow verbal and written instructions
  • Customer service orientation
  • Ability to lift and carry up to 50 pounds
  • Ability to stand for extended periods
  • Team player mindset

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Operates cash register accurately and scans product, (where applicable)
  • Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts
  • Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed
  • Answers customer questions and concerns and follows-up with appropriate personnel
  • Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets
  • Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps
  • Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested
  • Perceives immediate surroundings for customer needs and problems for store safety and security
  • Communicates clearly and distinctly on the intercom or telephone system
  • Reviews weekly store ad to note price changes and sale items
  • Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance
  • Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable)
  • May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Qualifications

Experience

No experience required

Job Location

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