Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.97 - $38.79
Work Schedule
Standard Hours
Benefits
401(k) Plan
Paid Time Off
Commuter Benefits
employee assistance plan
Childcare discounts
stock purchase plan
wellness benefits
Job Description
The New York Marriott Marquis, located at 1535 Broadway in New York City, is a prestigious hotel that stands as a hallmark of hospitality excellence within the bustling heart of Manhattan. As part of Marriott International's renowned portfolio, the New York Marriott Marquis blends sophisticated luxury with world-class service, catering to a diverse clientele that includes business travelers, tourists, and locals seeking premium accommodations and outstanding guest experiences. This landmark property offers guests not only elegant rooms and suites but also access to fine dining, event spaces, and a variety of amenities designed to make every stay memorable and comfortable.... Show More
Job Requirements
- high school diploma or G.E.D. equivalent
- no related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 25 pounds
- ability to climb stairs and ladders
- ability to reach overhead and below the knees
- ability to perform physical tasks including bending and stooping
- compliance with all company policies
- professional appearance and conduct
- maintain confidentiality of proprietary information
Job Qualifications
- high school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- ability to work in a team environment
- strong customer service orientation
- basic computer skills
Job Duties
- activate room keys using electronic key machine
- reissue new room keys to guests as necessary
- communicate to appropriate staff that guests are waiting for rooms
- advise guests of messages and deliver to rooms if required
- accommodate room change requests when possible
- supply guests with directions and information about property amenities and local attractions
- tag, store, and retrieve luggage, providing proper claim tickets
- identify and explain room features to guests
- ensure resolution of outstanding requests or problems from previous day
- arrange transportation for guests and visitors
- respond to all guest needs and requests
- follow company policies and procedures
- report accidents and unsafe conditions
- maintain professional appearance
- protect company assets
- welcome and acknowledge guests
- assist individuals with disabilities
- support and collaborate with co-workers
- comply with quality assurance standards
- visually verify information and inspect equipment
- perform physical tasks including lifting and moving objects up to 25 pounds
- perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
No experience required
Job Location
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