LEADER Worldwide

Chauffeured Services Dispatcher (On Site)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
401(k)

Job Description

This opportunity is with a reputable transportation service company specializing in premium chauffeur and vehicle dispatch operations. Recognized for providing exceptional client experiences, the company operates with a commitment to professionalism, punctuality, and meticulous attention to detail. The working environment is fast-paced and dynamic, catering primarily to a high-end clientele in the Kansas City area. Employees enjoy a collaborative atmosphere where communication and teamwork drive excellence and service quality. The company offers a Monday through Friday work schedule from 3:30 p.m. to 12:00 a.m., making it ideal for individuals who thrive in an evening shift position. Compensation details are competitive... Show More

Job Requirements

  • high school diploma or equivalent
  • prior dispatching experience preferred
  • proficiency with dispatch software and GPS systems
  • strong multitasking and organizational abilities
  • excellent verbal and written communication skills
  • ability to remain calm and make decisions quickly in stressful situations
  • valid driver's license and clean driving record
  • flexibility to work Monday through Friday 3:30 p.m. to 12:00 a.m.
  • willingness to work weekends and holidays as needed

Job Qualifications

  • dispatching experience, transportation industry preferred
  • comfort with dispatch software, GPS tracking, and Microsoft Office
  • strong organization and multitasking skills in a high-pressure environment
  • ability to work independently and confidence in making sound decisions
  • quick problem-solving skills and calm judgment under pressure
  • excellent communication and customer service skills
  • knowledge of local routes and traffic regulations preferred
  • valid driver's license and a clean driving record
  • flexibility to work weekends and holidays as needed

Job Duties

  • assist clients with scheduling reservations
  • schedule and dispatch chauffeurs based on client needs and driver availability
  • assign drivers and vehicles efficiently while factoring in traffic, timing, distance, and capacity
  • monitor trips using GPS and communicate updates or changes as needed
  • maintain accurate, real-time trip records, including routes, schedules, cancellations, and reschedules
  • support driver and vehicle readiness by helping ensure cleanliness, maintenance, and safety compliance
  • communicate clearly with clients and chauffeurs about delays, route changes, and special instructions
  • troubleshoot issues quickly, including schedule conflicts, last-minute changes, and emergencies
  • use local traffic and road knowledge to optimize routes and reduce delays
  • deliver professional customer service
  • collaborate with internal teams to keep operations running seamlessly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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