Chauffeur

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Northwood Investors incentive plan

401K after 90 days

Medical (3 plan choices)

Dental (2 Plan choices)

Vision

Employee assistance program (EAP)

Flexible Spending Account (FSA)

Paid Time Off

Hilton Honors Team Member Discounts

Northwood Hospitality Discounts

Job Description

Conrad Nashville is a premier luxury hotel located in the vibrant and culturally rich city of Nashville, Tennessee. As part of the Hilton luxury portfolio, Conrad Nashville is recognized for its exceptional accommodations, refined guest experiences, and commitment to superior hospitality standards. Known for its dynamic blend of sophisticated design, world-class service, and a welcoming atmosphere, the hotel caters to both leisure and business travelers seeking an elevated stay within Nashville's bustling downtown area. The hotel prides itself on fostering a collaborative work environment where team members are encouraged to learn, grow, and contribute to delivering memorable guest experiences consistently.... Show More

Job Requirements

Position requires a period standing and driving
ability to drive a large SUV vehicle with a current valid driving license
able to stand, walk, move, bend and reach for all of the working shift
must be able to stand and walk for 8 hours a day
requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual activity
must be able to lift up to 60 lbs. on a regular and continuing basis
all team members must maintain a neat, professional, clean and well-groomed appearance
must be flexible to work any day of the week, weekends, and holidays if assigned

Job Qualifications

Minimum of two (2) years’ experience in customer service/driving role
valid TN driving license
proven interpersonal skills with a track record of positive service interactions
luxury hotel experience preferred

Job Duties

Greets, welcomes and creates a service of excellence on the Plaza for all guests of Conrad Nashville
presents a courteous, calm, kind, attentive, authentic and courteous service at all times
drives in a superior manner, with accurate use of directional assistance, careful speed as to allow for a timely service and regard for travel times
knowledge of the airport, downtown traffic flows and intersections to ensure safety at all times
welcomes all guests and gives a level of confidence with calm clear communication and has the ability to listen with empathy, making appropriate conversation in all situations with a high regard for all guests’ privacy and security
adds to a consistently high level of elevated service for an excellent arrival and farewell experience, positively impressive at all times
assists and directs traffic on the Plaza as to a swift valet experience, ensuring the flow of access is free at all times
offers luggage assistance to all in a discrete, efficient, safe and secure manner, with clear communication and the ability to listen with empathy and demonstrate correct lifting
resolves guest challenges as they arise, with empowerment to exceed expectations in line with company goals, objectives, vision and values of The Conrad Nashville
offers guest transportation with the house car to an established radius, or as directed to ensure guest VIP arrival/farewell

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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