Sonesta Hotels

Chase Park Plaza Security Officer - Night Shift 3pm-11pm, Starting pay $18.00 per hour

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance

Job Description

Sonesta Hotels International is a renowned hospitality company known for delivering exceptional guest experiences across its global portfolio of hotels, resorts, and residences. With a commitment to quality service, innovation, and community involvement, Sonesta aims to create lasting memories for guests while providing a rewarding and inclusive workplace for its employees. The company's values emphasize integrity, collaboration, and respect, making it a preferred employer in the hospitality industry. Sonesta's brands cater to a diverse clientele, ranging from business travelers to vacationers seeking unique and comfortable accommodations. The company continuously invests in employee growth, benefits, and training to uphold its high... Show More

Job Requirements

  • Ability to stand and walk continuously, and run as warranted
  • ability to lift, carry, and store in overhead areas approximately 50 lbs
  • ability to lift and move, in an emergency, an immobilized adult
  • ability to bend, squat, kneel, climb including stairs and ladder, and reach
  • ability to push and/or pull approximately 75 lbs
  • ability to work in extreme temperatures
  • ability to utilize communication equipment including telephones, radios, and beepers
  • will be required to work mornings, evenings, weekends, and holidays

Job Qualifications

  • Regular and punctual attendance
  • ability to adhere to the property's grooming standards
  • ability to safely operate a motor vehicle during all hours and in all weather conditions
  • ability to understand and execute all safety and emergency procedures, including fire, crowd control, inclement weather, and bomb threats
  • ability to understand and operate emergency equipment, including fire extinguishers, wheelchairs, respirators
  • ability to communicate clearly and effectively with guests and other employees
  • ability to interact with guests and other employees in a courteous, empathetic, and discreet manner
  • ability to read and write effectively
  • ability to sustain direct contact with the public and establish a high degree of customer service, including smile, eye contact, positive personal presentation, and high volume interaction with guests and staff

Job Duties

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients
  • manage according to the Sonesta G.U.E.S.T standards and instill a passion for customer service in all associates of the hotel
  • perform normal hotel security functions to include fire prevention and safety checks
  • investigate thefts, accidents, and other incidents which occur on the property
  • prevent losses of company and guest's property due to thefts, burglary, pilferage, and other criminal activity
  • ensure a safe and tranquil environment for guests and employees
  • assist guests and colleagues with all security and safety-related inquiries
  • resolve guest and employee complaints regarding safety and security matters
  • conduct floor patrols during tour of duty, including checking of doors, and windows, and securing facilities during non-operating hours
  • monitor the activities of personnel on the premises to detect and counter thefts and other criminal activities
  • complete associate's forms and reports related to any accidents or issues within the premises of the hotel
  • immediately report hotel deficiencies to appropriate departments for immediate repair
  • set up and break down pool attendant station, towel supply area, umbrellas, etc
  • maintain cleanliness of the pool deck
  • verify resident and guest information for pool access
  • assist guests with additional requests
  • inform guests of pool rules and enforce rules as needed
  • perform other work-related duties, as assigned by management

Job Qualifications

Experience

No experience required

Job Location