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Jet Aviation AG

Charter Operations Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $26.44 - $33.65
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Tuition Reimbursement
Employee Discounts

Job Description

Jet Aviation, established in 1967, is a leading global aviation service provider renowned for its comprehensive range of services including aircraft management, sales, charter, completions, government services, fixed and rotary wing maintenance, FBO operations, and staffing. Headquartered originally in Basel, Switzerland, Jet Aviation has expanded to operate more than 50 locations worldwide with over 4,500 dedicated employees. The company prides itself on delivering seamless and bespoke aviation experiences, supported by highly skilled professionals committed to ensuring the highest standards of service and operational excellence. Jet Aviation’s dedication to quality and customer satisfaction has positioned it as a trusted partner in... Show More

Job Requirements

  • Minimum of high school or trade school diploma
  • At least two years of experience using MS Office including Word, Excel, PowerPoint, and Outlook
  • Minimum of two years hands-on aviation industry experience preferably in scheduling or operations
  • Proficiency in charter scheduling or FBO scheduling
  • Must demonstrate determination and resilience in handling challenging situations and unexpected changes
  • Ability to multitask effectively
  • Must be over age 18
  • Valid driver’s license with a clean driving record

Job Qualifications

  • Minimum of high school or trade school diploma
  • At least two years of experience using MS Office including Word, Excel, PowerPoint, and Outlook
  • Minimum of two years hands-on aviation industry experience preferably in scheduling or operations
  • Proficiency in charter scheduling or FBO scheduling
  • Strong determination and resilience in handling challenging situations
  • Ability to multitask and manage multiple priorities simultaneously
  • Excellent communication, customer service, and interpersonal skills
  • Customer-focused with a strong market perspective
  • Results-driven with high personal accountability
  • Ability to work collaboratively in a team environment
  • Preferred knowledge of Avianis and/or SAP
  • Ability to negotiate and persuade effectively
  • Commitment to Jet Aviation's values of trust, honesty, alignment, and transparency

Job Duties

  • Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training, and financing
  • Responsibilities within the sales support and administration function as a generalist or in multiple disciplines
  • Answers inbound customer calls regarding product and service information and identifies upselling opportunities
  • Accepts orders, closes sales, maintains customer records, and completes required documentation
  • Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
  • May have an assigned product line that may overlap other sales teams' territories
  • May have an individual or team sales quota and likely have a target earnings bonus or sales incentive opportunity
  • Represents Jet Aviation internally and externally with industry groups, regulatory bodies, and the General Dynamics network

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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