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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.66 - $26.45
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
401(k)
Disability insurance
Paid Time Off

Job Description

ROB CHARLEYS STK 0195 is a distinguished establishment within the hospitality and restaurant operations sector, known for delivering exceptional dining experiences to its customers. As part of the Exchange, a reputable organization committed to providing quality food and service, ROB CHARLEYS STK 0195 stands out by fostering a team-oriented and customer-centric culture. The Exchange not only focuses on customer satisfaction but also prioritizes the growth and development of its associates by offering comprehensive training programs, competitive benefits, and a supportive work environment. This approach ensures that the team members are well-equipped to meet and exceed the expectations of their clientele... Show More

Job Requirements

  • Six months of restaurant or food service operations experience
  • Ability to lift up to 50 pounds
  • Willingness to work mornings, evenings, and weekends
  • Ability to learn and adapt to current technology needs
  • Excellent attention to detail
  • Ability to think quickly and take initiative
  • Willing and able to cross-train in other store areas
  • Must have a welcoming and helpful attitude toward customers and team members

Job Qualifications

  • Six months of restaurant or related food service operations experience
  • Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA)
  • Ability to lift up to 50 pounds
  • Ability to learn and adapt to current technology needs
  • Excellent communication skills
  • Basic computer skills
  • Strong leadership qualities to lead teams toward organizational objectives

Job Duties

  • Lead a team of food service workers to meet sales and customer engagement goals
  • Plan and execute daily and weekly workloads
  • Create work schedules aligned with customer and business needs
  • Foster a culture of accountability through clear expectations and performance management
  • Respond promptly to and deescalate negative customer experiences
  • Empower team members to provide exceptional customer service
  • Promote a positive and customer-centric team environment

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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