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Aimbridge Hospitality

Charles Hotel In Harvard Square - Host Person

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Charles Hotel is an emblematic urban oasis located in the heart of Cambridge, close to Boston, Massachusetts. Known for its unique blend of academic spirit and sophisticated luxury, The Charles caters to a diverse array of guests, from visiting scholars to business travelers and tourists eager to explore the cultural richness of the area. This independent property reflects the eclecticism of Cambridge itself, combining New England charm with contemporary technology and comfort. Guests can enjoy an exceptional stay with exquisitely appointed rooms, state-of-the-art amenities, and access to 18,000 square feet of indoor and outdoor banquet spaces ideal for events... Show More

Job Requirements

  • High school diploma or equivalent
  • Relevant experience in hotel or hospitality industry preferred
  • Strong communication skills
  • Effective multitasking abilities
  • Proactive problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Basic arithmetic and financial literacy
  • Adaptability to dynamic work situations

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and solve problems effectively
  • Proficient in handling financial transactions and basic arithmetic
  • Ability to analyze information and adapt quickly in a fast-paced environment
  • Demonstrated initiative and reliability

Job Duties

  • Greet, seat, and welcome guests warmly and professionally
  • Maintain an organized and efficient reservation and table management system
  • Collaborate with servers to ensure attentive and seamless guest service
  • Assist the cashier with processing payments and managing tips accurately
  • Uphold safety and hygiene standards for guests and team members
  • Participate in training sessions and team meetings to improve skills and service quality
  • Demonstrate a professional appearance and positive attitude at all times

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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