Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.70 - $1.00
Work Schedule
Weekend Shifts
Benefits
Free Meals
discounts
Professional Development
volunteer opportunities
Medical insurance
Dental Insurance
Vision Insurance
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for delivering world-class experiences to millions of guests annually. Situated in Springfield, Massachusetts, this renowned company prides itself on creating dynamic environments filled with excitement, diversity, and unparalleled entertainment. MGM Resorts offers a wide variety of amenities and services through its numerous resorts and casinos, making it a prime destination for travelers and locals alike. They focus on innovation, quality service, and memorable moments that elevate the guest experience across their portfolio of properties.
The role of Host Person at MGM Resorts is a v... Show More
The role of Host Person at MGM Resorts is a v... Show More
Job Requirements
- Willing and able to work part-time on Tuesdays-Thursdays from 3:30pm-10:15pm and Fridays-Saturdays from 3:30pm-11:15pm
- Prior dining host experience preferred
- Must be able to greet guests warmly and manage multiple tasks simultaneously
- Ability to maintain cleanliness and organization in the dining area
- Excellent communication skills
- Ability to relay guest needs and feedback clearly
- Must be reliable and punctual
Job Qualifications
- 2+ years of prior dining host experience in a restaurant is preferred
- Strong communication and interpersonal skills
- Ability to work effectively as part of a team
- Friendly and professional demeanor
- Ability to manage reservations and guest inquiries efficiently
- Knowledge of dining operations and customer service standards
Job Duties
- Communicate with restaurant reservations regarding special orders, cake orders, and requests, conveying all necessary information to management
- Maintain knowledge of daily activities, in-house groups, house count, table assignments, room capacity, hours of operation, price range, and dress code
- Greet guests promptly as they enter the restaurant and manage the reservation book, keeping an accurate count of reservations
- Ensure menus are current and in good condition by replacing poor-quality menus and updating inserts as needed
- Relay guest needs to the kitchen and management, and inform management of guest feedback to ensure smooth operations and quality service
- Frequently check on guests waiting to be seated to provide reassurance that their tables are being prepared
- Monitor cleanliness, sanitation, and organization of assigned work areas, and handle the podium and phone forwarding at the end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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