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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $9.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Free Meals
company uniform
Uniform cleaning
Employee Discounts
Professional Development
volunteer opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Paid Time Off
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for delivering unforgettable experiences through its world-class resorts, casinos, and dining establishments. Located in Springfield, Massachusetts, MGM Springfield is a vibrant, innovative resort that offers a unique blend of luxury accommodations, acclaimed dining options, lively entertainment, and exceptional service. The resort is dedicated to fostering an environment rich with excitement, diversity, and opportunities for both guests and team members alike. At MGM, the commitment to superior guest experiences, professional growth, and a dynamic workplace culture is deeply ingrained in their operations, making it one of... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 5 years of experience in food and beverage serving in a fine dining environment preferred
- Willingness and ability to work 16-20 hours per week, including nights, weekends, and holidays
- Availability to work assigned hours Tuesday through Thursday 3:30 PM - 10:15 PM and Friday through Saturday 3:30 PM - 11:15 PM
- Ability to maintain a professional appearance and adhere to company uniform policies
- Strong communication and teamwork skills
Job Qualifications
- High school diploma or equivalent preferred
- 5+ years of prior food and beverage serving experience in a high-paced, fine dining environment preferred
- Strong interpersonal and communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Customer service oriented with a passion for hospitality
- Knowledge of POS systems is a plus
Job Duties
- Greet guests warmly and make them feel welcome
- Take and deliver customer orders accurately, maintaining knowledge of the menu and beverage options
- Ensure table cleanliness and utilize a silent service approach
- Itemize bills accurately and efficiently secure payment
- Maintain cleanliness and stock of assigned areas, side stations, and Point of Sale (POS) stations
- Anticipate guests' needs and respond promptly with a sense of urgency
- Communicate with management, chefs, and staff to address any guest requests or issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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