Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
friendly work environment
Job Description
Ambassador Hotel Tulsa, Autograph Collection, represents the perfect fusion of classic elegance and contemporary comfort, delivering an unparalleled hospitality experience in the vibrant midtown district of Tulsa. This boutique hotel boasts 55 beautifully appointed guest rooms, combining timeless design with modern amenities to ensure every visitor enjoys a refined and comfortable stay. The hotel is distinguished not only by its exquisite guest accommodations but also by its acclaimed Chalkboard Restaurant, which serves as a culinary hub offering an extensive menu in an inviting atmosphere. Additionally, sophisticated event spaces are available, tailored for hosting intimate gatherings and special occasions, reflecting the... Show More
Job Requirements
- Ability to think and communicate clearly in high pressure situations
- Ability to move quickly and gracefully throughout the dining room
- Demonstrate basic math skills with excellent reading, writing and verbal communication skills
- Ability to confidently make food and beverage pairing recommendations
- Ability to execute professional wine service
- Ability to maintain excellent attendance and punctuality
- Ability to stand and exert fast paced mobility for periods of 4 hours or more with a high energy level
- Able to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length
Job Qualifications
- Previous bartending, serving and/or customer service experience
- Knowledgeable of the menu, ingredients and cooking techniques
- Knowledgeable of drink recipes and pricing
- Ability to confidently make food and beverage pairing recommendations
- Ability to execute professional wine service
- Knowledgeable of pre-check register operation
- Knowledgeable of computer operations and ordering procedures
- Knowledgeable of basic sanitation
- Ability to effectively communicate with customers, co-workers and supervisors
- Ability to maintain excellent attendance and punctuality
Job Duties
- Greets guests within 1 minute of being seated
- Leads guests through all aspects of the dining experience
- Provides gracious and professional food and beverage service in an efficient manner
- Answers questions, suggestively sells, and creates an upbeat atmosphere for guests
- Must be knowledgeable of the menu, brands, prices and options, as well as the restaurant's promotions and specials
- Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system
- Communicates all allergy and dietary restriction information clearly on tickets
- Retrieves and delivers food and beverage orders in a timely manner
- Replenishes beverages and ensures guest satisfaction throughout the meal service
- Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Clears plates at the appropriate time and always asks for help in doing so when the clear can't be completed by one person
- Responsible for crumbing the table whenever it is appropriate during the meal
- Makes certain the serving station is well-stocked at all times
- Presents the check and is responsible for all transactions including receiving payment and accurately counting back change
- Keeps the table areas and bar clean, orderly and properly stocked
- Clears and resets tables
- Gives every table a sincere thank you and farewell
- Responds graciously to guest service issues and reports the situation to Restaurant Management
- Conducts oneself in a professional manner with awareness that all actions and communications are within guests' view
- Maintains a sincere, positive, pleasant and enthusiastic attitude providing customers with the highest quality care and service
- Additional tasks and responsibilities may be assigned at the discretion of the manager
Job Location
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