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Cleveland Metroparks

Chalet Attendant - Toboggan Season

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule

Job Description

Cleveland Metroparks is a renowned public park district in Ohio, dedicated to preserving natural environments and providing recreational opportunities for the community. It encompasses numerous parks, trails, and golf courses, and offers a wide range of outdoor activities throughout the year. Committed to delivering exceptional guest experiences and maintaining safety, Cleveland Metroparks emphasizes community engagement, environmental stewardship, and high-quality facility management. It serves both locals and visitors, providing a broad spectrum of recreational and educational programs designed to promote health, wellness, and nature appreciation.

The Chalet Attendant role is a vital position within Cleveland Metroparks, centered around the safe... Show More

Job Requirements

  • Valid driver’s license under the laws of the state of Ohio
  • Must be willing to work weekends, holidays, special events and evenings as required
  • Ability to work in all weather conditions
  • Must exhibit excellent customer service skills
  • Ability to stand, climb stairs, and lift up to 50 pounds on a continuous basis
  • Ability to operate general park maintenance equipment such as snow removal and cleaning tools including snow shovels, brooms, ice chippers, handheld and backpack blowers, and a log splitter
  • Ability to operate other equipment safely and effectively as assigned such as toboggan lift, utility vehicles, tractors and or wagons
  • Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public
  • Ability to work cooperatively with others
  • Ability to perform with considerable independence and initiative.

Job Qualifications

  • Valid driver’s license under the laws of the state of Ohio
  • CPR/First Aid Certification preferred
  • Must be willing to work weekends, holidays, special events and evenings as required
  • Ability to work in all weather conditions
  • Must exhibit excellent customer service skills
  • Demonstrated ability to exhibit teamwork approach that recognizes contribution of all employees
  • Demonstrated ability to perform variable physical requirements of ride operations for Toboggan Chutes during public and private rental operations
  • Ability to stand, climb stairs, and lift up to 50 pounds on a continuous basis
  • Ability to operate general park maintenance equipment such as snow removal and cleaning tools including snow shovels, brooms, ice chippers, handheld and backpack blowers, and a log splitter
  • Ability to operate other equipment safely and effectively as assigned such as toboggan lift, utility vehicles, tractors and or wagons
  • Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public
  • Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings
  • Ability to perform work with a high degree of accuracy and organization
  • Ability to work cooperatively with others
  • Ability to perform with considerable independence and initiative.

Job Duties

  • Assists guests in and out of toboggans while exhibiting excellent customer service
  • Monitors activities on and near the ride
  • Activates emergency response team as needed for medical or emergency situations
  • Effectively uses two-way radios for routine and emergency communication
  • Enforces facility and safety rules with attention to guest safety, conduct, and equipment, including assisting guests on and off ride, adhering to height restrictions, explaining safety procedures, and assisting with placement of guests onto the ride
  • Performs unskilled and as capable, semi-skilled work of a routine and repetitive nature in a responsible manner such as general cleaning and maintenance of the ride, including snow and ice removal of stairs, platforms, and landings
  • Assists with general ice maintenance of toboggan chutes and grounds
  • Performs routine general cleaning and maintenance duties of building and grounds which includes restrooms, public areas, Chalet grounds, snack bar, and storage areas
  • Performs daily maintenance and safety checks on equipment including toboggans, tractors, vehicles, facility, and grounds
  • Keeps direct supervisor promptly informed of key and significant issues or concerns
  • Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public
  • Responds to hazardous situations and or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel
  • Safely inspects and operates all equipment
  • Provides first aid treatment for park patrons and staff as necessary
  • Performs related duties as assigned or apparent
  • Regular and predictable attendance is expected and required
  • All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and or holidays as required.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.