Certified Trainer - 74th Street

NYC, NY, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $21.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Healthcare reimbursement account

Commuter Benefits

Employee assistance program

Bike-share reimbursement

Fully Paid Parental Leave

Paid Time Off

401K with company match

Job Description

Levain Bakery is a renowned artisan bakery established in 1995 by Pam Weekes and Connie McDonald in New York City. Known for its iconic large chocolate chip walnut cookie, Levain Bakery began as a neighborhood favorite on West 74th Street and rapidly grew to become a beloved destination for both locals and visitors from around the world. With nearly 30 years of experience in the craft of baking, Levain has expanded its footprint across the United States, bringing its signature fresh-baked goods and ecommerce gift boxes to cookie lovers nationwide. At Levain, every product is crafted fresh on-site daily using... Show More

Job Requirements

Minimum 1 year of food service, QSR, or retail experience
Experience in training and coaching preferred
Proficient in using training systems and technology, such as MIX
Open availability including mornings, nights, weekends, and holidays
Ability to lift/push 25-50 pounds
Ability to stand/walk for an 8-hour shift excluding a half hour break
Some locations require walking up and down stairs
Read and communicate in English both verbally and in writing
Utilize basic computer skills such as email and Microsoft Office
Must have valid DOH Certification and additional regional required food handlers certifications
Be reliable, responsible, and punctual
Able to remain calm under pressure in a fast-paced environment

Job Qualifications

Minimum 1 year of food service, QSR, or retail experience
Experience in training and coaching preferred
Proficient in using training systems and technology such as MIX
Strong communication and interpersonal skills
Ability to remain calm under pressure
Detail-oriented and proactive in identifying training needs
Ability to work collaboratively in a team environment
Embody and promote the values and standards of Levain Bakery

Job Duties

Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections
Display a strong sense of teamwork by working collaboratively with team members to ensure smooth store operations
Facilitate open, clear, and timely communication with team members and management
Stay informed about new products, procedures, and promotions
Provide tactful feedback to ensure employees meet company standards
Facilitate initial and ongoing training sessions for team members and new hires, utilizing company training materials
Foster continuous learning by encouraging team members to engage in self-driven development beyond formal training
Greet customers with a warm and welcoming demeanor
Ensure every guest receives consistent, accurate, high-quality service that reflects Levain's brand standard
Foster strong, lasting relationships with customers to enhance their sense of belonging and connection to the bakery community
Resolve customer issues promptly and courteously
Consistently adhere to established protocols and maintain the highest standards of excellence to ensure all baked goods meet quality standards
Maintain adept knowledge of Toast POS system
Ensure all in-store and third-party delivery orders are accurate and safely prepared
Maintain cleanliness in all areas of the store, including customer areas, restrooms, and workspaces
Assist in restocking and organizing inventory and adhere to guidelines given from Shift Lead or management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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