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Gentiva

Centralized Bereavement Coordinator

Rockford, IL, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $26.00
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Work Schedule

Flexible
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Benefits

competitive pay
401(k) with Company Match
Career advancement opportunities
National recognition programs
Local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement
Paid Time Off
Paid holidays
wellness programs
Education support
Tuition Assistance
free Continuing Education Units
Life insurance
long-term disability insurance
voluntary benefits

Job Description

Gentiva Hospice is a nationally recognized leader in hospice care, palliative care, home health care, and advanced illness management. Operating nearly 600 locations across 38 states, Gentiva offers compassionate care in the comfort of patients' homes. Founded with the mission to provide support, dignity, and comfort to people facing life-threatening and chronic illnesses, Gentiva's expansive network encompasses a family of trusted brands, including Gentiva Hospice, Heartland Hospice, Empatia Palliative Care, and Illumia Health, among others. The company's commitment to quality care, patient-centered services, and community engagement makes it a premier place to build a rewarding career in healthcare. Gentiva's corporate... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 1 year clinical experience in a varied multi-disciplinary setting
  • CPR certification
  • valid driver's license and current automobile insurance
  • ability to maintain confidentiality
  • flexibility to shift work priorities
  • compliance with federal and state regulations
  • ability to participate in training and administrative meetings
  • strong communication skills

Job Qualifications

  • high school diploma or equivalent required
  • undergraduate degree in a human services field preferred
  • minimum 1 year clinical experience in a varied multi-disciplinary setting
  • 3 years preferred
  • clinical experience in life-threatening and chronic illness, grief, and loss
  • knowledge of terminally ill patients, end-of-life care, hospice, and bereavement
  • excellent oral and written communication skills
  • able to interact effectively with patients, families, clinicians, and leadership
  • strong customer service focus and commitment
  • ability to function in a fast-paced environment while maintaining confidentiality
  • demonstrated flexibility to shift work priorities based on business needs
  • professional judgment and critical thinking skills
  • advanced proficiency with Microsoft Office products and other electronic applications
  • CPR certification
  • valid driver's license and current automobile insurance

Job Duties

  • participate with the team in providing bereavement support through phone contact, in-person visits, correspondence, and other personalized methods
  • complete bereavement assessments per conditions of participation and organizational policies
  • maximize family access to resources including volunteers, support groups, and referrals to outside agencies
  • provide education and training to team members, community, and contract agencies as requested
  • maintain accurate bereavement charts and provide monthly summary reports including projects, calls, correspondence, and cases closed
  • participate in hospice care coordination and the organization's quality assessment and performance improvement program
  • market the company and bereavement services to the community and referral sources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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