Central Telecommunications Operator (ECB)

Vallejo, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Part-time

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

Variable schedule

Limited benefits

Job Description

The hiring establishment is located at the Muskogee campus in Muskogee, Oklahoma. This organization operates within the healthcare sector, providing essential hospital and medical services supported by a dedicated communications team. Its Information Services Communications department plays a critical role in maintaining smooth and efficient communication across various hospital and medical staff units to ensure effective patient care and quick response to clinical situations. The environment fosters professional growth in a healthcare setting and emphasizes flexibility and adaptability. This position comes with a variable employment arrangement, with scheduling based on departmental needs such as call outs, vacation or leave coverage.... Show More

Job Requirements

High school diploma or GED
Minimum two years of relevant work experience
Ability to operate telephone and computer equipment including ASCOM system
Excellent communication and interpersonal skills
Ability to handle high-stress situations calmly
Flexible to work various days, weekends, holidays and shifts
Ability to type at least 40 words per minute

Job Qualifications

High School Diploma or GED
Two or more years of experience preferably in hospital, emergency dispatch, or call center environments
Knowledge of medical terminology preferred
Excellent interpersonal and communication skills
Ability to multi-task and operate telecommunications systems
Ability to work under stress and defuse tense situations
Typing speed of 40 words per minute or higher

Job Duties

Answer inbound calls courteously and route to appropriate departments or individuals
Dispatch routine and critical clinical messages and vital patient statistics
Monitor and respond to alarms, codes, alerts, and drills according to hospital protocols
Maintain accurate on-call schedules for departments and physicians
Document and relay Medicall answering service information accurately
Input and update account notations and notify management of potential issues
Manage communications during disaster management and emergency situations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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