Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and development opportunities
Job Description
This position is offered by a prominent retail supermarket known for its expansive selection of fresh and specialty foods, quality products, and customer-focused service. The company is committed to enhancing the shopping experience by providing expert assistance and product knowledge to its customers. As a well-established food retailer, the organization prides itself on maintaining high standards of food safety, innovative retail techniques, and comprehensive staff training programs to ensure superior customer service.
The role centers around being a Food Demonstrator and Customer Service Associate, a critical position designed to educate, engage, and motivate customers regarding product usage and selection. Work... Show More
The role centers around being a Food Demonstrator and Customer Service Associate, a critical position designed to educate, engage, and motivate customers regarding product usage and selection. Work... Show More
Job Requirements
- high school diploma or equivalent
- 1-3 years of related experience in selling and/or customer service
- basic food knowledge
- ability to lift moderately heavy loads up to 50 lbs
- ability to stand and walk for long periods
- ability to bend, reach, kneel, twist, and squat
- ability to push/pull heavy loads of 75 lbs
- exposure to moving mechanical parts and cleaning chemicals
- willingness to adhere to food safety and sanitation standards
- strong communication skills
- proactive customer service skills
Job Qualifications
- 1-3 years of related experience in selling and/or customer service
- basic food knowledge and experience
- knowledge of pairings and flavor profiles and/or willingness to learn profiles
- exhibit interest, knowledge and ability in food preparation and cooking methods
- food safety certification preferred
- attend a minimum of 70% all available on-site vendor training classes
- successfully complete the foodie knowledge review annually
- ability to calculate figures and amounts such as weights, discounts, percentages, and volume
Job Duties
- Assist the customer anywhere in the store with moderate to broad food knowledge
- promote sales through moderate to broad ingredient, food preparation, recipe and product knowledge
- based in Center Store but able to set up and man a demo or sample stations anywhere in the store and sells specific product through manned station following the guidelines provided
- sets up assigned demo stations procuring product and tracking usage
- track and record ROI of manned stations
- use down-time to face shelves and keep department clean
- helps maintain sampling stations
- provides superior, proactive customer service
- uses suggestive selling techniques to maximize sales
- educates customers in recipe suggestions, preparation methods and cooking techniques for demo products
- assist customers in physical need of assistance
- answers customer's questions about product and explains merits to influence customer's purchase
- demonstrates a curiosity for food and explores current food trends through books, magazines, articles, cooking classes, and other avenues
- exhibits varied interest/knowledge in cooking to include knowledge of ingredients and preparation methods
- maintains food safety standards and sanitation in the department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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