USO logo

USO

Center Operations Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $60,375.00 - $90,563.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Paid Time Off
Volunteer days
Military leave
401k Match
Health Insurance
Education Reimbursement
employee training opportunities

Job Description

The United Service Organizations (USO) is a renowned nonprofit organization dedicated to strengthening America's military service members by providing impactful programs, services, and entertainment throughout their military journey. With a global mission, the USO creates a fulfilling work environment driven by passion, commitment, and respect for those who serve our country. Recognized as a Certified Great Place to Work for 2023-2024, the USO offers an exceptional workplace culture marked by inclusivity, integrity, and shared purpose. The organization prides itself on generous benefits such as paid time off including volunteer days and military leave, a robust 401k matching program, comprehensive health... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 5 years work experience in business operations, event management or marketing roles
  • At least 1 year supervisory experience
  • Ability to lead and motivate teams
  • Proficient in Microsoft Office and other relevant software
  • Fluency in English
  • Excellent communication and interpersonal skills
  • Strong problem-solving ability
  • Ability to manage financial and accounting tasks
  • Capable of handling confidential information
  • Ability to adapt to organizational changes
  • Attention to detail
  • Valid driver’s license
  • Ability to obtain required security clearances and credentials
  • Willingness to work at Fort Shafter and preference for local candidates
  • Must align with USO mission

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Minimum 5 years in business operations, event management, or marketing with 1 year supervisory experience
  • Experience in nonprofit, military, multicultural or global organizations preferred
  • Proven leadership capability in managing teams
  • Proficiency with computers including Microsoft Office Suite
  • Familiarity with volunteer management software and social media platforms
  • Experience with Digital Cheetah preferred
  • Fluency in English required with preferred fluency in local host country language
  • Strong interpersonal, customer service, and problem-solving skills
  • Ability to handle confidential information with tact
  • Working knowledge of business and accounting functions including budgeting and project management
  • Ability to perform basic math and follow cash handling procedures
  • Self-motivated with ability to adapt quickly
  • Strong attention to detail and ability to manage multiple priorities
  • Must obtain and maintain necessary security and background credentials
  • Must have valid driver’s license and passport as required
  • Strong advocate of USO mission

Job Duties

  • Oversee visitor and guest experience ensuring the Center is inviting, safe, clean, and well-maintained
  • Enforce sanitary guidelines and food-handling regulations
  • Lead planning, quality assurance, and delivery of programs and events on and off U.S. military installations
  • Manage subordinate staff and volunteer recruitment, scheduling, training, and recognition
  • Develop and enforce Standard Operating Procedures and Emergency Preparedness Plans
  • Manage financial activities including budgeting, sales, inventory, and cash handling
  • Prepare and present operational, financial, and statistical reports
  • Communicate Center operations and programs to internal and external stakeholders
  • Build and maintain relationships with U.S. Military, local leadership, partners, and donors
  • Operate USO or personal vehicles as needed
  • Perform duties in absence of leadership and other assigned tasks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: