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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
wellness programs
Job Description
Gaylord Opryland Resort & Convention Center is a premier destination located in Nashville, Tennessee, renowned for its unparalleled combination of magnificent accommodations, exceptional amenities, and world-class service. As part of the Gaylord Hotels portfolio and Marriott International, this resort represents a pinnacle of hospitality and guest experience, catering to leisure and business travelers alike. The resort features stunning atriums filled with lush gardens, winding rivers, and cascading waterfalls, creating an extraordinary and welcoming environment for guests. With over 2,800 guest rooms and 600,000 square feet of meeting space, this property serves as a vibrant hub for conferences, conventions, weddings, and... Show More
Job Requirements
- high school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
- ability to stand, sit, or walk for extended periods
- ability to lift or move objects up to 10 pounds
- willingness to comply with company policies and safety procedures
Job Qualifications
- high school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- excellent communication skills
- strong customer service orientation
- ability to multitask and manage priorities
- professionalism and attention to detail
Job Duties
- assist members and guests with pre-arrival process
- conduct pre-arrival and pre-departure calls
- handle check-in and check-out procedures
- prepare arrival packets and departure folios
- respond to visitor information requests
- coordinate special arrangements like transportation and reservations
- communicate with other departments to resolve guest requests and issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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