Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Meal Allowances
Job Description
Our esteemed hospitality company is renowned for delivering exceptional dining experiences aboard luxury cruise ships. As a leader in the cruise industry, we prioritize guest satisfaction and impeccable service, ensuring a memorable journey for all travelers. Our restaurants and bistros provide diverse culinary options, featuring attentive staff and a welcoming atmosphere. We emphasize professionalism and thorough training, maintaining the high standards expected in hospitality and marine service environments.
The role of Bistro Guest Service team member is integral to maintaining these high standards. This position involves greeting guests warmly and delivering courteous, efficient service in the Bistro and designated restaur... Show More
The role of Bistro Guest Service team member is integral to maintaining these high standards. This position involves greeting guests warmly and delivering courteous, efficient service in the Bistro and designated restaur... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in hospitality or guest service roles
- Ability to stand for extended periods
- Must be able to work flexible hours including evenings weekends and holidays
- Good physical stamina
- Basic proficiency in English
Job Qualifications
- Previous experience in guest service or hospitality
- Ability to work effectively in a fast-paced team environment
- Basic knowledge of wine service and pairing preferred
- Strong communication and interpersonal skills
- Knowledge of sanitation standards and safety procedures
- Ability to maintain professionalism under pressure
- Willingness to learn and participate in training sessions
Job Duties
- Greet guests professionally and provide prompt courteous and friendly service in the Bistro at assigned restaurant stations or other venues as directed
- Support the Head Sommelier with preparation execution and breakdown of wine tastings seminars and Vintage Room dinners
- Maintain the highest standards of service and cleanliness in assigned areas in accordance with USPH Shipboard Sanitation Program standards including accurate record-keeping and log updates
- Ensure proper cleaning maintenance and safe storage of all equipment in the Bistro and at assigned stations complying with safety regulations
- Report any maintenance issues to the assigned supervisor and follow up on work orders until completion
- Attend all required meetings training sessions and other educational activities as scheduled
- Maintain a friendly approachable and professional demeanor at all times even under pressure applying the principles of professional conduct
- Conduct oneself courteously and professionally in all interactions with guests and fellow team members fostering a positive and collaborative work environment
Job Qualifications
Experience
No experience required
Job Location
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