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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.75 - $31.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement plan options
Job Description
The organization seeking to fill the Catering Supervisor, Suites position is a premium hospitality provider engaged in delivering world-class catering and event management services within the context of high-profile venues, such as those hosting the FIFA World Cup 26TM Premium Hospitality Programs. This establishment operates within the hospitality and event management industry and specializes in creating extraordinary experiences for both commercial clients and invited guests. With a clear focus on excellence, operational precision, and superior service delivery, the company is known for orchestrating complex catering services in a fast-paced, dynamic event environment that demands meticulous attention to detail and effective... Show More
Job Requirements
- 3-5 years of experience in the catering or hospitality industry with a focus on multi-unit operations and staff leadership
- bachelor’s degree in restaurant management hospitality management food service or a related field or an equivalent combination of education training and hands-on experience
- proficiency in microsoft office suite adobe acrobat zoom docusign and smartsheet
- exceptional organizational and process management skills
- ability to maintain composure under pressure and make sound decisions
- strong interpersonal communication and negotiation skills
- flexibility to work long days evenings weekends and holidays
- ability to lift or move up to 20 pounds
- ability to remain standing for extended periods
- conversational english proficiency
- legal authorization to work in the united states without sponsorship
- ability to pass accreditation process
Job Qualifications
- 3-5 years of experience in the catering or hospitality industry with a focus on multi-unit operations and staff leadership
- bachelor’s degree in restaurant management hospitality management food service or a related field or an equivalent combination of education training and hands-on experience
- proficient in microsoft office suite adobe acrobat zoom docusign and smartsheet with the ability to manage administrative and operational workflows efficiently
- exceptional organizational and process management skills with a proven ability to follow structured procedures and maintain operational consistency
- maintains composure under pressure consistently delivering high performance and sound decision-making in fast-paced deadline-driven environments
- strong interpersonal communication and negotiation skills with experience resolving conflicts and collaborating across diverse teams
- highly reliable with excellent time management a strong work ethic and a proactive motivated approach to responsibilities
- flexibility and positive attitude to work long days evenings weekends and holidays when necessary
- conversational english as a minimum
Job Duties
- oversee the daily operations of premium suites ensuring all catering services are executed to the highest standard
- complete and maintain daily KPI tracking worksheets capturing product movement service metrics and operational notes for reporting
- serve as the primary on-the-floor contact for suite clients responding quickly to service needs resolving issues and escalating concerns when necessary
- mitigate operational challenges by coordinating with catering teams runners and back-of-house support to ensure smooth service throughout each match day
- communicate key updates challenges and insights to the venue catering manager providing clear and timely reporting
- ensure suite setups meet premium standards including product presentation cleanliness and readiness prior to each event
- uphold all venue tournament and safety policies throughout operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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